New Garmin Connect is Terrible

strava segments is far superior to this attempt by garmin,they need to commit 100% to creating a version to compete with the brilliance and immediate updating of strava or just give up on it all together,what they have so far is total crap and no use to anyone.

Wow, did I wake up to a terrible revelation when I went to upload my workout data today! The new website has a poor layout I agree, but a bigger problem is that I cannot get my Edge 500 to even be recognized by the website. I keep getting the error message: "problem communicating with Garmin servers. Please try again later." Not only can I not access the data, but that error message just sucks...
Mike

@bob.
I'm in the same situation. And it so happens that my FR610 only loads my shorter runs (less than 2 miles). Anything of any consequence is either uploaded to oblivion, or, as i'm experiencing, won't even load.

I contacted Garmin support via Email, and they told me to do a full reset (lost all of my data!) and it still is having the same problem. I hope we get an answer to this soon and that our workouts are recoverable.

Where the hell is the upload button? 15 tiles of useless stuff, but no upload button?

It's all clear to me now. They killed it 4 years ago. I don't know these decision-makers, but, really, they are idiots.
http://www.dcrainmaker.com/2010/03/garmin-connect-development-team-tossed.html

This article is from 2010..I had no issues with my 800 or 210 with the old site. It still works fine when I switch back to the old version...Just can't figure out how to upload to the new site without going back to the old...and it should be that hard. Isn't the point to interface with Garmin products?

Just coming back from one week MTB Transalp... New page and had to download Garmin Express. And where has all my data gone????
Nothing on Connect and the Forerunner has no more datas...

Frustrating??? No, absolutely not customer friendly this new layout.

Well Stated. The old Garmin site was OK this new one is not - nothing works. I am left with a cheap watch and a step counter. I will be replacing this with something reliable - hopefully an Apple product

i prefer to upload my garmin data to strava, strava is head and shoulders above this garmin attempt.

I think garmin segments has stopped working now, nothing has been updated for 2 weeks on mine, segments ive passed arent showing up. Leaderboards that had 30 people on have about 2 or 3 now.

I recently bought the Edge 500, because I liked the Edge 200 and wanted some of the additional features and I had trust into Garmin as a respectable brand that customers can put trust in for many years. Additionally I bought a Vivofit for my mother and gave her the Edge 200.
And all of a sudden everything had changed.
First, Vivofit didn't synchronize anymore: you can buy it and install it and use it, but after some time we decide, we do no longer want to support your OS, Windows XP, you need to get another Windows if you want to continue using your Vivofit!
We can't tell you why we do no longer allow it, because privacy and security concerns do not exist for us anyway - because otherwise we would not force our customers to go online and upload all their data, so that the NSA and CIA can spy on them. But you, dear customer, are a stupid sheeple anyway, accepting everything we throw at you.

I can say, that I am usually a loyal customer. But how Garmin has stopped to support WinXP and forces it's customers to change to a new system, shows me, that they don't mind what I as customer am used to, and what I as customer want. Do I want to have that change?!

And all these problems are already a result of the STUPIDITY and customer-hostility to store user data centrally online. That customers are forced to upload their activities to make any use of their products.
Total dependency on the availability of the Garmin servers. If Garmin screws up, millions of user data could vanish.
Change of the software: every customer will be affected. Customers that prefer to use the old software?

Customers should no longer be able to buy a software and OS and keep using it for years. Update, update, update - until your system doesn't work anymore. Then buy, buy, buy! Besides total surveillance of the sheeple.

And the cloud based solution, as if the total surveilance never was uncovered, shows me, that Garmin does not respect my pivacy concerns as customer.
A company that would care about it, would no longer force it's customers to connect to the net, but would offer them normal software storing the data locally! Quick, fast and reliable!

But not only the privacy is a joke. Also the editing of web based software is extremely slow compared to local software.

Currently I'm looking for a pulse watch. I don't know what do buy yet, but my trust into Garmin has been destroyed and honestly I don't want to sponsor a company that works torwards the evil goals of this plutocratic regime and it's criminal total surveillance ambitions!