You can no longer post new replies to this discussion. If you have a question you can start a new discussion
Can't sign in
Former Member
I can't sign in. I've tried renewing my password but it keeps going back to the sign in page. I've tried this several times. Does it lock you out after so many tries?
I have the same issue. I am signed into garmin.com and obviously my forum signin works but I can't get to my connect dashboard.When I get to the main page it says I am signed in, but when I hit dashboard I get attached error. And it says at top sign in. I emailed support last week and have yet to hear back. Error attached. Lucky for me I can still save my data at Strava but since I am not paying I can't see some of it. But I can keep track of my mileage and assorted bikes. Kind of ticks me off that they haven't responded, I am a loyal Garmin customer, I have had 3 handhelds, various Nuvi's and now this 500.
ETA, I have tried different computers and various browsers.
I've not been able to get past the login screen for 3 weeks. I've spoken to the help desk but they've given me a case number but so far have been unable to solve my issue. I can't see my training program without logging in so it's incredibly frustrating. I'm using Strava to see some of my stats but I'm annoyed I bought such an expensive watch and can't see most of the stats as I can't connect to Garmin Connect. Not good enough Garmin.
On YOUR end as in we are doing something wrong? I don't think so. If I had time to call them, I would. I opened two support tickets via email and have yet to hear back
Almost definitely an issue on the Garmin end. I have the repeating login page issue on all platforms and all browsers. I already have a case ticket open (by phone - case: 1066160) and it was reproduced by the garmin help desk but still waiting for a resolution.
I can still sign in, both to Modern and Classic. Modern banner now reporting 'Segments are back up and running, although we are still making improvements. It may take a few days to process the segments you crossed or created'.
