Can't get into Garmin Connect

I have the same problem, any idea?

Me too - infuriating! Are the garmin types answering at all? I've emailed their customer help twice with no answer.

Same here. Saturday and Sunday. I looked for a planned outage message from Garmin and found nothing.

Me too - infuriating! Are the garmin types answering at all? I've emailed their customer help twice with no answer.

When you say you emailed their customer help, did you do that through the "Email Support" link on the Garmin Support Website which takes you through their own process to log a trouble ticket? Or did you just find an email address to them and send on through your normal email client? If the latter, then you need to go through their process at theGarmin Support Website. That will insure the ticket is logged and tracked. Otherwise unsolicited emails can get lost, ignored, etc.

I've never failed to get a timely response from Garmin using this. Though in the past I have had a hard time finishing the description of the issue before my login expired, so copy your text to the pc/mac clipboard before submitting just in case. I think you have to have a myGarmin account to use it properly.

I can only speak for my experience with the Garmin U.S. support though.

As for Garmin Connect itself, I've had no issues logging in yesterday or today.

edit... When I said I could log in, it was to the old Garmin Connect site. I don't use the new GC.

I haven't been able to get in for 2 weeks now. I filed a ticket after a week and they sent a canned response "that it had been forwarded to the development team to look into the issue"

It started about the time I registered my new Fenix2, I have a feeling its related. Almost like I think the fenix is only compatible with the classic UI, and my vivofit is only compatible with the modern UI? I'm not sure that makes any sense, but I know i was practically forced into the modern with the vivo, and none of the vivo stats are available when i switch to classic.

also cannot connect. I'm not optimistic based on past experience but have submitted an enquiry through their website (I'm yet to get a response to either of 2 issues I had in February!). I'm based in Australia & did try ringing the local support number at one point - when my Garmin 800 malfunctioned - but hung up after waiting for about 20 minutes!

"Email Support" link on the Garmin Support Website"
I have tried to contact support using the above, unsuccesfully, The question is asked "I need help with..." but there is nothing in the box to choose from, without that it is unable to go further.

same issue now for 2 weeks, all my activities up load with out a problem, as i can see them via the app on my ipad. but can not log in to Garmin connect. my issue started just after i installed Garmin Express and then uninstalled it to go back to the ant agent, as i wanted to be able to upload to Strava as well.

two weeks have elapsed - no reply to my enquiry. Pretty hopeless customer service ... well, nonexistent