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Garmin Express - It looks like there isn't an ANT stick connected

Former Member
Former Member over 10 years ago
Hi,

On Garmin Express, I'm getting the following error:

It looks like there isn't an ANT Stick connected. Make sure your ANT stick is plugged in to your computer's USB port and try again.


My ANT stick is plugged into a USB port. I have already installed ANT Agent software version 2.3.4.

This image shows the error I'm seeing:



Regards,

Chris
  • 0 over 10 years ago
    The problem occurs because you are running the ANT Agent and Garmin Express at the same time. Only one of the applications can control the ANT stick at a time. To avoid this problem, you can disable or remove one of those applications.

    If I were you, I would uninstall the ANT Agent, and update the Garmin Express software to the latest version. To update the software, click the gear icon in the application title bar, then click Check for application updates.

    Travis
  • 0 over 10 years ago
    I got the same error and it was resolved by removing my Logitec NANO receiver for my mouse. As soon as I disconnected the Nano receiver the Garmin Express program recogniced the ANT+ stick and syncronised my 910x