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'Modern' changeover - can't interact with page at all

Former Member over 11 years ago

Hi guys

Been using Garmin Connect for three years, and no complaints. I think it's great. Looking forward to seeing the new 'Modern' interface, but I have a problem.

I log in, and get the screen attached below. None of the buttons on the sidebar work - the html address displays a hash (#) at the end of the address regardless of which button I hover over. Clicking on any of them has no effect. I cannot switch back to 'Classic', upload runs, see my data or interact with the page at all, except to access the social media and help buttons - which led me here.

May I ask what the problem might be? I've deleted cookies, cleared history etc, all with no effect.

I use Windows 8, and Firefox v29.01.

Regards

Quill

0 Former Member over 11 years ago

Oh, and I use the Forerunner 110, if that helps troubleshoot. Not your most premium product, but it has served me very well. :)

0 SUSSAMB over 11 years ago

That page hasn't fully loaded so something is blocking it, try reloading it from the Connect Website.

0 Former Member over 11 years ago

Thanks for your very prompt reply.

Your comment that the page appeared it hadn't finished loading made me suspect my AdBlock add-on, as that can sometimes randomly block certain elements from loading completely.

I disabled AdBlock, and I have now found full access to the site. It looks great - can't wait to have a poke around.

Thanks for your help. :)