This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

What just happened?

Former Member over 11 years ago

Last night I received a message saying I could try out the new version "Express". I had a button to switch back and forth but stayed with the old version as the new modern version allowed me to do nothing...it was just a blank blue screen. No problem, I just hit the back button and I was back at the old version.
Today, I finished a workout went to sign in to Garmin connect...and it put me on to the new version....which is just a blank screen...I cant do anything or access anything at all..
Can anyone help me please?
I use Firefox...but have had no issues before...
Please help...thanks...

0 mtnc over 11 years ago

Do you see something like the picture linked below?

If yes, click on the image of a person, "Switch to Classic..." should be an option. If not, try typing this into the address box.. http://connect.garmin.com/dashboard , or search this forum.

0 Former Member over 11 years ago

I have the 4 icons down the left hand side but when I click on them, they do nothing......
The address seems to work for now..
Thank you so much for your help and time..
Is this going to change over any time soon cause I am screwed if it is!!!!

0 travis.vitek over 11 years ago

If you are using any browser extensions/plugins, you might try disabling them temporarily to see if this is the source of your problems. I know that the ghostery extension (or anything that blocks content from addthis.com) can cause problems. If you find an interaction between Garmin Connect and a plugin, you can usually add garmin.com to a whitelist to prevent blocking the content in question.

Travis