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Vivofit Keeps randomly going into pair mode then resets

Former Member over 12 years ago

After recent firmware update, my vivofit randomly goes into pair mode 5-10 times during a 24 hr period. Eventually shuts down and resets loosing all data for the current day.

0 Former Member over 12 years ago

OK I'm done with garmin. After Tech support told me my device had to be returned for replacement, he offered an immediate replacement if I provided a CC. Once the return was received, they would credit the card. Heard nothing so I called to check on replacement. CS person told me " should not have taken CC for immediate replacement as they have NO STOCK" and they will not have stock for 3 weeks. I was happy with device when it worked, but Garmin CS is terrible at best. Getting a credit for returned device and going elsewhere. A quick search of forum shows many more people having same issue with the vivofit after a few weeks. Looks like this device is not ready for prime time yet.

0 Former Member over 11 years ago

Same issue here - no reply from Garmin support email. Trying their twitter to see if the response is any better :|

0 Former Member over 11 years ago

Update... I fixed the issue by removing the batteries, and placing them back again. No more problems for almost a week.