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Garmin Connect / Upload not working

Former Member
Former Member
It appears that Garmin wanted to do an update to the manner in which the "Upload" function was accessed. Unfortunately, at least in my experience, they seemed to have screwed up what was a perfectly functioning feature before this supposed update. All I get now is a redirect to a page that informs me that I need to update my software and re-sync. Fine. I did that and, surprise; when I go back to the home page and go to "Upload", I once again get redirected to that same page. I'm curious as to whether this is something only I'm experiencing or a known issue. If the latter, does anyone have a solution to get past this nuisance?
  • Former Member
    0 Former Member over 10 years ago
    Same here too. Oddly my upload appeared on Strava with the sync from Garmin connect .... so it must have uploaded ....

    Garmin, your customer support is appalling! Sort it out or at least let us all know what is going on .....


    +1

    Appeared on Strava, not on Garmin Connect. Sort this ASAP.
  • Same here, data from my edge 810 appeared on strava, not on garmin connect... Using garmin express for the transfer
  • Former Member
    0 Former Member over 10 years ago
    All as above. Ride is on Strava but not on Garmin.

    I asked the question on Twitter to @Garmin but they haven't replied although they have tweeted since so they must have seen it...

    I have also tried to manually up load the .fit file and after about 10 minutes it's still uploading so it's not working.
  • Former Member
    0 Former Member over 10 years ago
    Same problem here with my 220. Worked fine yesterday. Today wirelessly thru the smartphone app, or manually through the PC, the upload doesn't complete. I've never considered a 3rd party site before but have started looking into them (since I have time on my hands while the upload keeps trying, and trying...)
  • Upload is not working for me either. Tried several ways to upload. Through smart phone, USB connection + browser plug in, and manual file upload.
  • mine has not synced either to garmin or strava... have i lost it forever? :mad: and it was my first run in the brand new fenix 2... epic fail
  • Former Member
    0 Former Member over 10 years ago
    Garmin Connect Working!

    Hi everyone,

    The problem appears to have just been resolved. I've been able to successfully upload a .fit file to Garmin Connect.
    http://connect.garmin.com/modern/activity/575423358

    Thanks Garmin (mods/tech) for addressing this! :)
  • Former Member
    0 Former Member over 10 years ago
    Same problem for me.. my Garmin Ant agent worked fine until today, uploaded a run at 11am today and it's not showing?? even stranger my run did make onto Strava? is Garmin connect just having issues receiving data at the moment?

    I had garmin express before and it really didn't work very well so went back to ant agent and that has been fine since, please tell me I don't have to get express back.
  • Former Member
    0 Former Member over 10 years ago
    In violent agreement! Last straw Garmin, you just don't care. Had to call phone support to get a message that the system is down. Switching over to mapmyrun. Anybody know how to mass export from Activities screen? Do I really have to export them one at a time?
  • My swim from this morning is still not showing up but my lunchtime run uploaded (and appeared) with no incident. Both the swim and the run made it to Strava though.

    I uploaded the swim again but still no joy