It appears that Garmin wanted to do an update to the manner in which the "Upload" function was accessed. Unfortunately, at least in my experience, they seemed to have screwed up what was a perfectly functioning feature before this supposed update. All I get now is a redirect to a page that informs me that I need to update my software and re-sync. Fine. I did that and, surprise; when I go back to the home page and go to "Upload", I once again get redirected to that same page. I'm curious as to whether this is something only I'm experiencing or a known issue. If the latter, does anyone have a solution to get past this nuisance?
Thought it was just me until I stumbled upon this thread. Rather appreciate everyone sharing their experiences.
Odd thing was that it worked flawlessly until yesterday but this morning I've tried Bluetooth, WiFi and even tried to manually upload the .fit file to the Garmin Connect website without any avail.
I do understand that with technology there are always hiccups. Could this be a scheduled down time?
Another +1. Don't know of many companies who accept their cloud service being actually down for hours. But, hey, wait. It's just the part of the site users see *after* they bought a device. I bet the service behind garmin.com is being monitored more closely since it does all the marketing. At least some banner like "Site is down for mainteneance" or "Sorry, we're experiencing technical issues with the upload service" would help people a lot instead of making them try again and again, wasting precious time.
Also poor logging in Garmin Express:
2014-08-26 10:46:09.364535 (UTC+02:00) | 9664 | 1 | I | OperationPhase: Preparing for 3809310566SyncUpload 2014-08-26 10:46:09.365535 (UTC+02:00) | 9664 | 1 | I | Entering sleep prevention mode from OperationQueue.QueueOperation --------- [ Thread 13 ] ---------------+-------+------+---+---> 2014-08-26 10:46:13.549954 (UTC+02:00) | 9664 | 13 | I | OperationPhase: Copying for 3809310566SyncUpload 2014-08-26 10:46:14.092008 (UTC+02:00) | 9664 | 13 | I | OperationPhase: Finalizing for 3809310566SyncUpload --------- [ Thread 16 ] ---------------+-------+------+---+---> 2014-08-26 10:46:15.449144 (UTC+02:00) | 9664 | 16 | I | OperationPhase: Failed for 3809310566SyncUpload 2014-08-26 10:46:15.449144 (UTC+02:00) | 9664 | 16 | I | OnOperationComplete for operation 3809310566SyncUpload 2014-08-26 10:46:15.450144 (UTC+02:00) | 9664 | 16 | I | Leaving sleep prevention mode from OperationQueue.OnOperationsFinished --------- [ Thread 10 ] ---------------+-------+------+---+---> 2014-08-26 10:46:15.451144 (UTC+02:00) | 9664 | 10 | I | OQP: Queue Completed 1 of 1 operations in 6 sec (0 sec estimated) Failures: True
No error code, reason, whatsoever. Just "Failed". Love my Garmin Edge, no comment on the software and service.
... At least some banner like "Site is down for mainteneance" or "Sorry, we're experiencing technical issues with the upload service" would help people a lot instead of making them try again and again, wasting precious time. ...
Same problem here. Just adding my post to help show whoever moderates the Garmin forums that we have been disappointed with the software for a while now!