Please note that there are now 2 forums specifically to deal with Garmin Express issues, one for PC users, one for Mac users.
PC: https://forums.garmin.com/forumdisplay.php?462-Garmin-Express-PC
Mac: https://forums.garmin.com/forumdisplay.php?461-Garmin-Express-Mac
If you have a problem with Express please post in those forums.
Thank you