The modern view seems to have thrown together in a rush to "catch up" with the ever evolving mobile world and other fitness websites like Strava. It's a sloppy effort with very little thought and trying its best to assume what the user wants. The rollout itself has been a disaster after being announced in Jan 14, there are still plenty of users who haven't been switched, the communication and support is even worse. Where's the interaction with your customers on this forum Garmin? I don't see it.
What they've done is essentially put a fresh coat of paint on a damaged wall, change has got to come from the bottom up. They've simply "embedded" all the old functionality inside a webpage and given it a new style.
For a website of such magnitude of which hundreds of thousands of customers depend on every day, it's not good enough. It wasn't built with scalability in mind, it's too slow and now I can see from the segment feature being down that they're really starting to struggle with volume.
The social features in Connect are completely trumped by the likes of Strava and that's why people are starting to move, they didn't keep up.
It's a shame because the watches are good but the software isn't up to scratch and when folks are using your hardware but switching over to a competitor for alternative software, something's not quite right and is really starting to damage their reputation.
Personally, I'm using Strava now for all my logging and analysis, Garmin is now simply storing my activities as a buffer before it's automatically synched with Strava. The existing connect solution will not stand the test of time unless serious changes are made, needs a complete redevelopment in my opinion.
Signed in today to find that Garmin Connect modern no longer loads using google Chrome. Bravo.