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Modern Garmin Connect mostly doesn't work in both Firefox and Chrome

KOKKETIEL
over 11 years ago
On my home PC (Vista), I am having issues with both Firefox and Chrome. I can't seem to get GC working on either browsers.

On Chrome, I get the dashboard with the widgets of, say, sleep, steps, activities, etc. However, I am unable to get the full view of sleep or steps whether I select from the side bar or from the widget. And those are exactly the two views that show the information from my new vivofit.

On Firefox, I get no data. When I log in, I get a blue background with the left side bar. I cannot get any of the sidebar menus to show, however, or select anything. I've cleared cache, cookies on both browsers, with no difference in results.
  • 0 over 10 years ago
    The Add-On: ShareMeNot also block the working of GC in FireFox.
  • Former Member
    0 Former Member over 10 years ago
    Switched off ADBlock and it started working for me
  • 0 over 10 years ago
    I am using Chrome's extension Ghostery. After allowing the tracker from "AddThis" the page is working in "modern" outfit. Unbelievable!
  • 0 over 10 years ago
    What's so unbelievebale about it besides the fact that Garmin needs to have the AddThis tracker on it's website (the old connect didn't)...?
  • 0 over 10 years ago
    Workaround to bypass Modern

    Try directing your browser to this URL: http://connect.garmin.com/dashboard
  • Former Member
    0 Former Member over 10 years ago
    Tealium is what I have to enable in ghostery to have modern working. It's clear that they've mixed their marketing with their functionality, and some tag in tealium platform is a dependency for display of the 'modern' UI. AddThis is just a widget-set which facilitates social media sharing, and is benign (so far).

    I don't much care for the mingling, myself, since I block all analytics, tags, tracking as de rigueur.
  • 0 over 10 years ago
    I suspect we'll see more and more websites using more and more of these types sites. It's become common place in smartphone apps that many people use with out realizing it, so why would websites want to lose out?
  • 0 over 10 years ago
    things like adBlock are blockin scripts like AddThis, Tealium etc.
    really, guys?? is it so hard to separete your own scripts from 3rd party scripts?
    people have problem with it from the start of modern version. For them modern version is useless, it simply doesn't work
    start act like professionals, start listen to your clients and response to their problems. Turning adBlock off is fix to your problems with tracking and displaying adds(or whatever you doing) not to your clients problems
    Fix this BUG
  • 0 over 10 years ago
    I think any company that deliberately turned off peoples firewalls, av programs, ad blockers etc that they've set up on their PCs would soon find themselves in trouble.

    I have what I believe is a safe and secure set up and I certainly would be cheesed off if some companies programs/installers changed it without my knowledge, I'd call them 'malicious' programs.

    Adding to that nothing I've installed has ever caused Garmin programs any issues, including both Connect Classic and Modern.

    Sorry but I think you're completely wrong, the onus has to be on the user.
  • 0 over 10 years ago
    I am with GRZESIEKGORCZYCA on this. He's spot on.

    Why would a company like Garmin rely on stuff like AddThis, Tealium and others.
    None of the other website's from other company's has this. I can happely go on whatever company website i want and browse/work/order stuff on it. Even the old Connect did, the new Garmin Connect does not. Why?

    Also, is it that hard to detect that there is some addblocker running and give at least out a propher message to tell the user why he is looking at an empty screen? No, it's not. For Garmin the user has to dig it all out for themselves. I know what's wrong but a lot a of people don't have a clue and keep looking at an empty screen. Wrong attitude, wrong approach from Garmin if you ask me.

    I will not remove my addblocker from FireFox so i will not visit the new Garmin Connect then. Period. Not that it is important in any way.