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Cadence not showing on Activities

Former Member over 11 years ago

For some reason my Cadence data is not showing on any of my activities at all. Recent and right back 3 years on hundreds of records. All other data is visible but not Cadence. Tried other browsers and other devices but all the same so the issue seems to be the web site.

Anyone shed any light on this?

0 Patmosbelgium over 11 years ago

Same here. Garmin connect doesn't show cadence graph. Nor for new trips, nor for older ones.
Cadence does record, as I can see it on my Edge 800 during the ride. And also on Garmin Connect in the summary data "average cadence" and "max cadence".
But no graph, like speed, timing, heart rate etc. The cadence graph panel is empty.

0 travis.vitek over 11 years ago

This is a known issue. The cadence graph will disappear if you set the activity type to one of the activity sub-types like Track Running or Mountain Biking. It will appear if you set the activity type to Running or Cycling.

Travis

0 Former Member over 11 years ago

Glad I am not the only one. Strange that it's been fine for 3 years and all of a sudden this kicks in. How do we go about kicking Garmin into action to fix this? Dam shame as the Cadence is the only real thing I was watching and trying to improve.

0 MBREUGOM over 11 years ago

Fixes are on it's way I guess (or new bugs...):

"Garmin Connect will be undergoing scheduled maintenance on Tuesday, 25-March-2014, 3:30 - 5:00 PM UTC (Tuesday, 25-March-2014, 10:30 AM - 12:00 PM CDT)."

0 travis.vitek over 11 years ago

Yes, it appears that the cadence graph is fixed for activity sub-types.

Travis

0 MBREUGOM over 11 years ago

Then you're a lucky man Travis.
It's not fixed in my case. Must be a very difficult problem to fix as it is known for at least 6 weeks or so.
And that for something that used to work so well in the past...

0 looigi over 11 years ago

Still not working for subtype here either.

Also average cadence in Details pane is wrong. It shows average with zeros averaged in. It's correct for rides uploaded a while ago, but wrong for new rides, and wrong if I re-upload the old rides where it used to indicate it correctly.

0 travis.vitek over 11 years ago

Nope. I was wrong. Sorry.

0 looigi over 11 years ago

I uploaded a new ride subtype "Road Cycling" and the cadence plot showed up correctly. It's still didn't shos for all my previous rides, even those for which it used to show up properly. The I logged out of GC and later in the day logged back into GC. Now the plot is gone for the new ride where it was showing up earlier. Sheesh...