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Garmin Edge 810 Cant Sign in and Express Not Working - Help!

Former Member over 11 years ago

Hi All,

Im confused and after a bit of advice.
I bought an 810 Edge on Thursday, set it up, and created an account via an app on my phone.

I have gone to Garmin Connect on the web, and it wont log me in - it's asking me for a display name, and when I give it it says that someone else is using it - that would be me!!

I have connected my Garmin to my computer and it's downloaded Garmin Express, but, it would log into there either - saying the servers are down, tried logging in via facebook, but getting the same message!

Im at a loss and confused, I want to log into my Garmin Connect so I can set my edge up properly, download maps, rides etc, but I cant seem to do anything!

There shouldn't be a problem with my computer either as that is brand new.

Any help or advice would be much appreciated!!

Thanks!
Andy

0 travis.vitek over 11 years ago

Have you tried logging in with your e-mail address instead of your Garmin Connect username? I have heard that some people had luck with doing that.

Travis

0 CSTEWART64 over 11 years ago

I have the same problem with Garmin Express, says the servers are down and have been this way for the last 5 hours. Downloading Garmin Express seems to be problematic as I never had problems downloading my workouts using the Ant Agent. Anyone know when the servers might be back up or is this Garmin's way of ignoring the bugs?

0 CSTEWART64 over 11 years ago

Removed Gramin Express and amazing workout is downloaded and updated. Problem appears to be with Garmin Express.