Mobile Apps & Web

Garmin Connect Web Lap markers no longer showing on map

This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Lap markers no longer showing on map

Former Member over 11 years ago

Hi all. I have a Fr305 and I've had no problems with viewing my laps on the Garmin Connect map by clicking on the Laps check box. However just recently they are no longer showing. The laps are listed in the table along with the splits, and the route is shown on the map, but the markers are no longer appearing. At the same time this is happening, my new longest runs are no longer being recognised as personal bests.

I worry that my first marathon will not be recognised as a personal best. Does anyone have any thoughts?

0 Former Member over 11 years ago

Here's another thread on the same issue:
https://forums.garmin.com/showthread.php?74725-Comparison-Splits-Not-Displaying

Also it seems Garmin are aware of the problem:
https://forums.garmin.com/showthread.php?74646-Unable-to-compare-split-times-when-comparing-activities

Would be great if we could get an ETA for the fix..

0 Former Member over 11 years ago

Can't see lap markers on map

Some time ago I had the option to check the Laps button in my actities and then there appear the indicators on the activity map. It just disapears and then I couldn't see the markers never more. I supposed that it was because of the new migration to the new Garmin site so I assumed it and thought that it happened to everybody.

But I've bought my wife a Forerunner and when she uploads her activities and she checks the box, she can see the laps :confused:

We both use the same computer and navigator so I'm wondering why can't I see the laps that I've done and she can do it :confused:

Can anybody help me? Thank you very much.

0 Former Member over 11 years ago

I've seen that this is a common issue to some people and I've found this thread:

https://forums.garmin.com/showthread.php?74646-Unable-to-compare-split-times-when-comparing-activities

It says that "Garmin is aware of an issue where split times are not displaying when comparing activities. We apologize for the inconvenience and the Garmin Connect team is working on getting this issue fixed. We appreciate your patience and this post will be updated as more information becomes available." but... Garmin wrote this on february the 21th :rolleyes:

How much patience is supposed we must have???

0 Former Member over 11 years ago

Strange thing is that I if choose to compare an old traning session (Dec-13) with a more recent one (April 2014) I can see the splits for the old session but not the newer one. It seems the problem appeared someting in March/April 2014.

0 Former Member over 11 years ago

Strange thing is that I if choose to compare an old traning session (Dec-13) with a more recent one (April 2014) I can see the splits for the old session but not the newer one. It seems the problem appeared someting in March/April 2014.

I've been seen in my activities that the last one that has the splits is in february, the 18th. Since that day, no splits... :mad:

0 Former Member over 11 years ago

We are near of the three months without a solution to the splits not showing in GC map :mad:

I think Garmin is not working in this and I really can't understand why not if I know that there are a lot of users with this trouble :confused:

I would like to know it we all are 410 users or not. Anyone who has this problem can tell me if he/she is a 410 user?

0 Former Member over 11 years ago

Three months from the appearing of this problem and we are still in the same point. Lap markers don't show on activity map.

Very dissapointed with Garmin... I don't think that this should be a difficult thing to solve :(

0 Former Member over 11 years ago

We are still in the same point and without our lap markers. Garmin, please, solve this. Thanks

0 SUSSAMB over 11 years ago

Probably a long shot but is this the solution https://forums.garmin.com/showthread.php?87361-Manual-Upload-issues-solution

0 Former Member over 11 years ago

Probably a long shot but is this the solution https://forums.garmin.com/showthread.php?87361-Manual-Upload-issues-solution

I've tried that in different navigators and different computers and this doesn't solve anything about the lap markers problem. I think that it's not a navigator issue because in the same computer and navigator, in my GC I can't see lap markers and my wife with in her session can see them.

Any other idea?