I have posted one or two threads and responses regarding problems using Garmin connect to load courses to devices. I have seen a 'Sticky' thread suggesting the problem was fixed (twice) but unless I am mistaken the problem remains unresolved. What I am unsure of is whether Garmin use this forum for handling support issues and problems or whether they only look at support requests emailed from the people who have logged in to MyGarmin and who have then gone through the support request procedure?
My observations are that unless one submits a support request then the problem is not 'on their radar'? I may be speaking in ignorance but I would urge anyone with an actual fault/problem to submit a support request as opposed to just thinking a thread/response will get resource and priority allocated to it?
