Mobile Apps & Web

Garmin Connect Web HR Zone changes not saving

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HR Zone changes not saving

chrisw_nz over 11 years ago

Is anyone else having issues trying to change their HR Zones on Garmin Connect? I've been trying to change the Cycle zones for a while but they never save.

I have tried changing the zones using the BPM and the %HR method. I press save and I get the message that the changes have saved successfully. Then I naviagate away from the page and navigate back and it's back to the way it was.....

i'm using Windows 7. I've tried using Firefox and IE but no joy.

Does anyone else have any ideas what the problem might be?

0 Former Member over 11 years ago

Several of us over in the 620 subforum are having the same issue.

0 Former Member over 11 years ago

I have the same problem, HR zones will not save.

0 Former Member over 11 years ago

Same here. Very frustrating. I Tweeted Garmin Connect but no responce

0 Former Member over 11 years ago

God I'm having to use training centre to change values..It's like stepping back in time...

0 Former Member over 11 years ago

Same problem here. Frustrating :-(

0 Al_Heeley over 11 years ago

Same problem here too, with Edge 500 and a mac running safari and firefox. The only way to get HR zones edited and sent to the device is via Garmin Training Centre app.

0 Former Member over 11 years ago

I have the same problem, However if you change them on the App (Apple or Android) if will change in Connect to. This works!

0 Former Member over 11 years ago

Hi...using the Android app works for me.

Thanks MAARTENPORS

0 Former Member over 11 years ago

Does not work for me either. Need to purchase the App at a whopping EUR 0,89 just to do something that should work for free on the web? Nope

0 Former Member over 11 years ago

Changed in app (apple) but hasnt changed in Connect. Another Tweet sent to Garmin Connect, Garmin UK and Garmin.. No response. All very disappointing. It would be nice if there some kind of "we're sorry. we know. we're trying to fix the problem" acknowledgement.