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Garmin Connect Web Garmin connect no longer calculating time correctly if start/stop watch?

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Garmin connect no longer calculating time correctly if start/stop watch?

mbailey33 over 11 years ago

Just nothing something odd.

I did a 10km run and the time on the watch was showing as 50:13.

I checked on Garmin Training Centre and this shows exactly the same time.

I then uploaded the route to Garmin Connect website and now it shows Time = 52:05, Moving Time = 52:01 and Elapsed Time - 52:05.

Having checked the TCX files, they clearly have 2 sections where the watch was stopped and restarted, as 2 points on the route crossing a road and waiting for traffic lights to change!

Looking in the TCX files when the watch was stopped it clearly shows a </TRACK> and a <TRACK> when restarted again. The times of the 2 gaps add up to just under 2 minutes.

I am sure I have had plenty of runs before when I have stopped the watch to cross roads etc, but has something changed on Garmin connect how the files are analysed now?

0 mbailey33 over 11 years ago

Having looked at other threads on the site, looks like this was caused by the last update Garmin did to the site around 4th Feb 2014.

:-(

I hope we don't have to wait too long for it to be fixed.

0 Former Member over 11 years ago

I have experienced exactly the same issue and its vert annoying! I stopped my watch to have a chat after a club run today and it added the 20 minutes on to my activity, totally distorting my run data. Funny thing is, when I upload it and the 'upload' screen, it has the correct time, i.e the time my watch showed when I finished my run. But then subsequently, all other entries for this activity show what is essentially the elapsed time.

0 Former Member over 11 years ago

I have the same problem. I have noticed on the "Splits" screen that the Summary line is not calculating correctly. I have run distance of 6.55km (adding up each split) but the summary says 6.86. On the Best Pace summary I have 2:06 min/km but the Split line best pace is 4:16 (wish it was 2:06 though). None of the Summary lines are correct. I have tried using Auto Pause, manually pausing and no pausing but the summary line data is still not adding up correctly.

0 Former Member over 11 years ago

I have the same problem, watch says 35 minutes then when I upload it added all of the time from my stops at stoplights. glad it wasn't just me, I was beginning to think I needed a new watch which isn't such a bad thing!

0 mbailey33 over 11 years ago

Garmin support have confirmed the issue:

"Unfortunately the issue you are referring to is something that we are aware of and are working hard towards a resolution for it however we do not have a timeframe for this to be resolved.

When this has been fixed, it will be released in a software update."

0 Former Member over 11 years ago

This really makes my garmin less useful. I'm in the market for a new watch and this has me seriously considering Nike

0 Former Member over 11 years ago

hoop dat dit probleem snel oplost met een pauze op de horloge word de tijd gewoon doorgerekend. sinds een paar dagen. wel erg bale maar als de fix er is. upload ik ze gewoon opnieuw.

0 Garmin-Brian over 11 years ago

We've notified the Garmin Connect team of this issue. Sorry for any inconvenience this is causing.

0 Former Member over 11 years ago

Does anybody have a workaround solution while this is being fixed? It's quite annoying as this is messing up all the training data....

0 batch over 11 years ago

So its a Garmin issue then, at least I found out I can still add up :)

Not got a workaround, but I'd hope to at least be able to re-import the dodgy runs when they fix it.