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Garmin Connect not showing chart data

WAYNEWARBURTON
over 11 years ago
My activities in Garmin Connect have all the chart boxes and no data in them. I normally use IE, but have tried Chrome and Firefox and get the same result. I've been using Garmin Connect for years and this is new to me. What am I doing wrong or what is my computer missing?
Here\s an example of a recent treadmill run. I live in Canada and yes, it's frigging cold outside. http://connect.garmin.com/activity/436190478
Any suggestions are welcome...Other than click on the arrow on the left because that is not doing anything.
  • Former Member
    0 Former Member over 10 years ago
    I have the same issue with my 620. all empty boxed, annoying ! I have changed browser from Safari to Firefox, no result and on a different pc with Explorer (the only charts I can see are in the Connect app on my iPhone ...). How do I fix this ?
  • Former Member
    0 Former Member over 10 years ago
    I have the a similar issue but mine appears to only affect historical data. No charts appear for any activities logged before mid August.
    Tried multiple browsers with no difference.
  • Former Member
    0 Former Member over 10 years ago
    I see all the charts in CLASSIC view and on the top there is a link saying
    See how this activity would look in the new, improved Modern Garmin Connect. We've added better graphs, cleaner design and bigger maps to make everything easier to use.
    clicking on that just goes to Modern but without any charts.
  • 0 over 10 years ago
    What browser are you using? Are you using any browser extensions that might be blocking content from 3rdparty sites?
  • Former Member
    0 Former Member over 10 years ago
    Firefox 31 on Solaris (@work)
    IE 10 on windows (@work)
    Firefox 32 on Ubuntu (@home @work)
    Chrome on windows (@work)
    Chrome on Ubuntu (@home and @work)
    Safari on Mac (@home)

    None of them show any graphs at all. (map shows fine)
    The play button doesn't start anything.
  • Former Member
    0 Former Member over 10 years ago
    Please add the Garmin website to the trusted sites list in Internet Options -> Security Tab. You can also set the compatibility mode in Internet Explorer for the Garmin Site. failing that then for advanced users please set the Internet Explorer Enterprise mode to be backward compatible to say IE8.
  • 0 over 10 years ago
    If you're having problems seeing graphs on all of those configurations, it is not likely to be a browser problem. Sounds more like an account issue to me. You might have to work with Garmin support to get it resolved.
  • Former Member
    0 Former Member over 10 years ago
    Forgot my 910XT @ home yesterday and used RunKeeper on my iPhone instead.
    NOW the charts show up??? (they get synced by tapiirik)
    Still no charts from my 910xt uploads...
  • Former Member
    0 Former Member over 10 years ago
    Garmin must have fixed some bugs because all Charts shows just fine now :D