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Forerunner 10 runs won't upload, computer doesn't find watch, now finds memory card?

Former Member over 12 years ago

Hi guys,
I recently purchased a garmin forerunner 10, and made an account, and started uploading my runs, it worked fine and found the forerunner 10 when I connected it. but since last week when I connect the forerunner 10 it says the detected device is a 'Memory Card (F:\)' and when I click to upload activities it just says reading activities, and never progresses from there and doesn't upload. I've tried uninstalling and re-installing the software but it's still doing it.
Anyone else had this, or know how to fix it?
Any help is much appreciated!
Thanks, Eamonn

0 Former Member over 12 years ago

having the same problem. have u got a solution yet????

0 unsolvable over 12 years ago

I have the same problem with a Forerunner 10. The machine is Windows 7; uploads were previously working, but now aren't. The problem started, I think (not sure), when I upgraded AVG Free (anti-virus) from version 2013 to version 2014.

Does that match your environment?

There is a thread on the AVG forums discussing this (without resolution) at http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=234160

0 Dugiflopper over 12 years ago

Hi guys,
I recently purchased a garmin forerunner 10, and made an account, and started uploading my runs, it worked fine and found the forerunner 10 when I connected it. but since last week when I connect the forerunner 10 it says the detected device is a 'Memory Card (F:\)' and when I click to upload activities it just says reading activities, and never progresses from there and doesn't upload. I've tried uninstalling and re-installing the software but it's still doing it.
Anyone else had this, or know how to fix it?
Any help is much appreciated!
Thanks, Eamonn

If you can see your forerunner as a drive when it's connected to your PC/mac, then try a manual upload from Garmin Connect. Browse to that drive and find the .fit file for that activity. I don't have a forerunner, but on my edge activities are in the /garmin/activities folder. Manual uploads seem to be slightly more reliable.

You might get more help in the Forerunner 10 subforum, https://forums.garmin.com/forumdisplay.php?346-Forerunner-10

0 Former Member over 12 years ago

I have the same problem on two computers, using two different operating systems and two different anti virus, neither of which is AVG.

>>It doesn't really SEE it as an E drive you can do anything with. If you click on the E it shows nothing and nothing shows up in windows explorer.

I'm pretty PO'd about this right now, the watch is next to useless without this capability.

0 unsolvable over 12 years ago

I uninstalled the Garmin Communicator Plugin *and* the Garmin USB drivers, rebooted, then reinstalled both. This fixed the problem.

Since quite a few people seem to have reported this problem about the same time, I suspect it was introduced by a system update of some sort.

0 Former Member over 12 years ago

I had some luck after leaving the Forerunner plugged in for quite awhile. Eventually (say 30 minutes), it found the device. I went into the Forerunner via windows explorer and deleted most of my old runs.

That seems to have improved the issue dramatically. It also improved my upload time quite a bit. Right after I did this, I also updated the software, so the data is a bit confounded.

0 Former Member over 12 years ago

I tried everything else posted without any luck. Finally I thought to do a master reset:
support.garmin.com/.../case.faces
It deletes any history and preferences you have entered, leaving your watch like new. It worked great after that. True, I lost all my previous data but I had logged pretty much all of them on mapmyrun.com anyway. I went out for a long run this morning using the Garmin and it was able to upload much more quickly than it had even before it stopped working.
Hope this helps.

0 Former Member over 11 years ago

Reset your USB Controllers:
http://www.makeuseof.com/tag/dead-usb-port-heres-how-to-diagnose-and-fix-it/

0 Former Member over 11 years ago

Thanks Srizner - that worked for me. I gave up using Run Keeper when that stopped recognising the device, followed later by Running Ahead - and by then even Garmin Connect wouldn't recognise it. Was infuriating. Have lost a lot of data but at least it's working again now - cheers

0 Former Member over 11 years ago

I'm having difficulty uploading. It doesn't recognize my activity as new and then when I try to upload a selected activity it runs and runs and runs without uploading. I deleted old runs. What's the deal?