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Forerunner 305 Auto Multisport Doesn't Upload - Error

Former Member over 11 years ago

Most of my files upload fine but whenever I am doing a multisport workout, Connect doesn't seem to be able to accept the file:

"One of your files was not accepted by the system. Please contact Support for assistance."

The duration listed in the upload frame seems to only reflect the first event. Any ideas on how to fix this?

The files upload to Training Centre just fine and I guess I could manually export from there then upload to connect but that seems like a pretty shoddy workaround.

0 mathikralli over 11 years ago

Hi,

this is a known issue. You can upload your activity file here and someone will fix it for you or you can take a look at the Fit File Repair Tool (if you have a PC) with which you can import your file and export it in the .fit file format. Garmin Connect is having problems with multisport files in the .tcx file format while the upload of multisport files in the .fit format works fine.

Mathias

Most of my files upload fine but whenever I am doing a multisport workout, Connect doesn't seem to be able to accept the file:

"One of your files was not accepted by the system. Please contact Support for assistance."

The duration listed in the upload frame seems to only reflect the first event. Any ideas on how to fix this?

The files upload to Training Centre just fine and I guess I could manually export from there then upload to connect but that seems like a pretty shoddy workaround.

0 Former Member over 11 years ago

Thanks for the info.

I was in the process of getting that setup this morning but having to get the kids out the door and work got in the way. I'll try it tonight when I get home.

0 PSHINNYC over 11 years ago

help fix file

Can someone fix this file? I can't use fitfilerepair on Mac (or can I?). I attach my file (I think)

Hi,

this is a known issue. You can upload your activity file here and someone will fix it for you or you can take a look at the Fit File Repair Tool (if you have a PC) with which you can import your file and export it in the .fit file format. Garmin Connect is having problems with multisport files in the .tcx file format while the upload of multisport files in the .fit format works fine.

Mathias