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Garmin ANT Agent fails to transfer data to internet after downloading

Former Member
Former Member
If you connect your ANT agent and data downloads but does not upload, make sure you UNCHECK autoerase on device settings (right click garmin ant agent icon in taskbar) as you can unpair device, pair it again and it will reupload to internet connect dashboard. You can locate the uploads on the computer by going to USER and APPDATA/GARMIN/DEVICE but this apparently works on Windows 7 and you can also use the RUN COMMAND to locate AppData. I had a problem using Windows 8 in locating the download to my computer.
  • Former Member
    0 Former Member over 11 years ago
    Thanks!

    1. Yes, I am running the latest version of Garmin Communicator it works fine when I manually upload a file to Garmin Connect. Only the automated upload from ANT AGENT does not work anymore.

    2. I changed the language setting of Garmin Connect, but it doesn't seem to make any difference. :-(

    Would it be possible that ANT AGENT (v.2.2.2 for mac) is somehow not compatible with firmware 3.0 on the 910XT? Are there other mac-users where ANT AGENT still transfers the data to Garmin Connect automatically (for Garmin 910XT, firmware 3.0)? I tested it on three different machines (macs) with two different watches (both 910xt) and it just doesn't work.
  • Would it be possible that ANT AGENT (v.2.2.2 for mac) is somehow not compatible with firmware 3.0 on the 910XT? Are there other mac-users where ANT AGENT still transfers the data to Garmin Connect automatically (for Garmin 910XT, firmware 3.0)? I tested it on three different machines (macs) with two different watches (both 910xt) and it just doesn't work.


    In the interest of getting you the help you need, you should consider posting this question in the 910XT forum. I suspect (and I'm sure that you do, too) that the problem is not with Garmin Connect. I expect that a fellow 910XT owner will be able to help you better. All the best. I wish that I could have been more helpful.
  • Former Member
    0 Former Member over 11 years ago
    Thanks anyway!!!
  • Thanks!

    1. Yes, I am running the latest version of Garmin Communicator it works fine when I manually upload a file to Garmin Connect. Only the automated upload from ANT AGENT does not work anymore.

    2. I changed the language setting of Garmin Connect, but it doesn't seem to make any difference. :-(

    Would it be possible that ANT AGENT (v.2.2.2 for mac) is somehow not compatible with firmware 3.0 on the 910XT? Are there other mac-users where ANT AGENT still transfers the data to Garmin Connect automatically (for Garmin 910XT, firmware 3.0)? I tested it on three different machines (macs) with two different watches (both 910xt) and it just doesn't work.


    No problem on 2 iMacs here with ANT Agent v2.2.2 and 3.0 on 910XTs. Not only that, just put them both on Mavericks and all works well on 10.9, as it did with 10.8.

    If the data is getting of your device, then the issue will be between ANT Agent and Garmin Communicator and unlikely to be a problem with the device.

    Do you have the radio button selected in Ant Agent set to send to GC?