This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

New Workout not transfering to 610

I have created a new Workout on Garmin Connect, saved it, and done "transfer to device" (twice) - my 610 responds that it is transferring data. But when I check the watch, I can't find the Workout ... any tips on what I might be missing, or whether I should try "transfer to device" more times?
  • Former Member
    0 Former Member over 12 years ago
    I have created a new Workout on Garmin Connect, saved it, and done "transfer to device" (twice) - my 610 responds that it is transferring data. But when I check the watch, I can't find the Workout ... any tips on what I might be missing, or whether I should try "transfer to device" more times?


    I'm having the same issue with a 910XT. Anxious to find a solution.
  • I'm having the same issue with a 910XT. Anxious to find a solution.
    +1 Same problem. First time it's happened
  • Former Member
    0 Former Member over 12 years ago
    Additional information

    I'm having the same issue with a 910XT. Anxious to find a solution.


    returned to this issue today. interestingly, a 3rd party app (SportTracks) will transfer a workout to the device. I watch the Ant+ agent register and then transfer the file. However, when using GC, the Ant Agent never reflects that it has seen the workout data...and then there's no transfer although GC "saw" the 910XT and then reported a successful transfer.

    Finally, in the default directory at: C:\Users\<username>\AppData\Roaming\Garmin\Devices\<device number>\Workouts I see files with Date/Time that corresponds to successful transfers from SportTracks, but none that correspond to unsuccessful transfers thru GC.

    I've not been able to find WHERE GC is dropping a file on my PC (if it is.)

    Window 8, 64 bit
    Ant+ Agent up to date

    Still be nice to learn what's up. Looks like there are a few of us, now.
  • Former Member
    0 Former Member over 12 years ago
    Date issue interfering with workout transfer to 910XT?

    returned to this issue today. interestingly, a 3rd party app (SportTracks) will transfer a workout to the device. I watch the Ant+ agent register and then transfer the file. However, when using GC, the Ant Agent never reflects that it has seen the workout data...and then there's no transfer although GC "saw" the 910XT and then reported a successful transfer.

    Finally, in the default directory at: C:\Users\<username>\AppData\Roaming\Garmin\Devices\<device number>\Workouts I see files with Date/Time that corresponds to successful transfers from SportTracks, but none that correspond to unsuccessful transfers thru GC.

    I've not been able to find WHERE GC is dropping a file on my PC (if it is.)

    Window 8, 64 bit
    Ant+ Agent up to date

    Still be nice to learn what's up. Looks like there are a few of us, now.


    I just noticed that there are three files in the Workout directory, but only two transferred. the Filenames of those that transferred begin with an erroneous reference to 2004 (filenames: 20040305-120227-1-20119-ANTFS-5.FIT and 20040222-084602-1-20119-ANTFS-5.FIT. The third, which has not transferred to my 910XT bears the filename: 20130430-165918-1-1328-ANTFS-5.FIT. Note, the filestamps (last modified) of all three files bear current dates - all since 4/30/13.
  • Former Member
    0 Former Member over 12 years ago
    +1 Same problem. First time it's happened


    here's the answer that I just received to an earlier email. Adding the site to my Trusted Sites resolved the issue...seems like it could be shared more broadly - in a more easily found location. (I didn't try clearing cache)

    Dear KarlGonBI ,

    Thank you for contacting Garmin International.

    This type of issue sending workouts to your device from Garmin Connect is typically browser related.

    Please use the link below to help clear out your internet history/cache to fix the issue that you are having:
    http://www.wikihow.com/Clear-Your-Browser%27s-Cache

    After doing so, please try the website again.

    You may also need to add the site to your trusted sites.

    To add as a trusted site, please do the following:

    1. Open Internet Explorer
    2. Select Tools
    3. Select Internet Options
    4. Choose the Security tab
    5. Select Trusted Sites
    6. Select Sites
    7. Type in the Garmin address to be trusted 8. Uncheck the box below so that this will work with http and https websites

    As an alternative, you can use Firefox or Google Chrome without any trouble.

    Please let me know if you have any further questions. Thank you and have a great day!

    With Best Regards,

    <name removed>
    Outdoor/Fitness Specialist
    Outdoor/Fitness Team
    Garmin International