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Garmin Connect on Android 4.0.4 gives network error connecting thru Mobile Network 3G

P.Gomes
over 12 years ago
Hello Garmin,
I have Gamin Edge 810 and one of the reasons to buy it was to use "Livetrack". But...

Garmin Connect on Android 4.0.4 gives network error connecting thru Mobile Network (3G).

On Samsung Tab 10.1 GT P-7500, Android 3.2 it works fine on WIFI and Mobile Network (Vodafone - 3G)
On Samsung Duos GT-S7562, Android 4.0.4, Samsung Galaxy II, with Android 4.0.4. It gives a message of "Sync error connecting to network" when using Mobile Network (3G). Its fine using WIFI connection.

Looks like the Garmin Connect App needs to be updated to work on android 4.x (at least 4.0.4 gives error) connecting using a mobile network.

You should have a lot of customers with this problem for sure.

Can you confirm the issue? I believe its easy to test!
Any date Schedule for garmin connect app update for 4.x to correct this issue?

I'm very pleased with the Edge 810, but not being able to use "live track" is very frustrating because I ride MTB alone a lot and can't use this service from Garmin so my family can track me.

Regards,
Thank you
Pedro
  • 0 over 12 years ago
    Hello,
    anyone else having problems connecting Garmin Connect to mobile network (Vodafone?) on Android 4.0.4? On wifi works fine.

    Also, on Android 3.2 works fine.
  • 0 over 12 years ago
    Same problem here... Do you have a solution?
  • 0 over 12 years ago
    Garmin Connect on Android 4.0.4 gives network error connecting thru Mobile Network 3G

    Solved the problem !!!!!!!!!!!!
    Working now.
    Hope this helps others.

    Kudos JORGENY22
    https://forums.garmin.com/showthread.php?34448-Garmin-Connect-for-Android

    http://forum.xda-developers.com/showthread.php?p=24897349

    <<
    This helped a couple of people on a Dutch forum, don't know if it's provider or country-related and if there even are users here that have these issues, but still wanted to let you know:

    I have just fixed why some apps work only with WiFi but not on 3G. ICS apparently automatically added Proxy-settings to your APN, in my case Vodafone (NL). This is not necesarry to even make use of mobile internet, and it also prevents some apps from accessing the internet. I removed the Proxy-settings et voila, it works perfectly again!

    Fix: Settings -> Press 'Mobile Network' (not Off-On!) -> Names accespoints -> Click your provider -> Remove 'Proxy' and 'Port'


    Apps not working on 3G:
    - Soccer Live Scores (developer mailed me this solution)
    - Rabo Bankieren (dutch app)
    - OV Chipkaart Checker (dutch app)
    >>
  • 0 over 12 years ago
    Dear PEDRO.GOMES01: THANK YOU!!!!!!!! A whole weekend trying the one thousand options in my Android with no luck, your solution was quick and easy.
    THANK YOU, THANK YOU, THANK YOU, THANK YOU.
    JdelaR
  • Former Member
    0 Former Member over 10 years ago
    Sony Xperia Z&quot;

    Cambié mi móvil por un Z2 y a partir de ahí no logro conectar con garmin connet.
    Veo unas respuestas, pero no las entiendo.
    Tengo que hacer los cambios en el móvil o en pc.

    Por favor, me puede ayudar alguien

    Monchy