This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Problem downloading files from connect to 910xt

Former Member
Former Member
I have established the Garmin Connect account, linked the watch to the account and I am able to upload data from the watch to connect. The problem that I am having is getting my program from connect to the device. The ANT stick shows active in the system tray. I have attempted to switch USB ports, and have rebooted computer several times. Also, when I click send to device, it finds the XT, but then seems to get stuck on preparing the workout for sending. Finally once it hits the device, I am assuming it will go to the workouts section but I am not sure. Unfortunately the help section for Connect and the Device are sparse on details.
Please help, this is maddening!
  • Former Member
    0 Former Member over 12 years ago
    Hi I spent hrs figuring this out but finally it all works
    1)Firstly make sure you open IE in Admin (do this by Right clicking IE icon and opening as administrator)
    2) Go to internet options, then security, then trusted sites and add buy.garmin.com, my.garmin.com and connect.garmin.com to the trusted sites.
    3)When you create a workout don't use capitals or any other symbols, just lower case letters in the name, for instance sake I had one named Fartlek that would go, but renamed it fartlek and worked fine.

    Add miracle.....it works......
    What I fin ridiculous is that this is not explained in the FAQ's

    Hope this helps you