Garmin Connect failed due to server error

I am getting the same error message with my 405. It appears to be transferring to the ANT stick, but then it will not upload from there to Garmin connect. If anyone has a solution I would also like to know.

It's at least nice to know that somebody else is having the same problem :)

It's at least nice to know that somebody else is having the same problem :)

Suffering from the the same problem, first I thought it was to the new installed software. Anyone got a solution to this?

Suffering from the the same problem, first I thought it was to the new installed software. Anyone got a solution to this?

I emailed support and am waiting for an answer. I reinstalled the driver software, made sure the ANT stick was plugged in, and force send data...the only thing I haven't tried is a hard reset but it sounds like this is a Garmin Connect issue so I'm not doing that yet.

I emailed support and am waiting for an answer. I reinstalled the driver software, made sure the ANT stick was plugged in, and force send data...the only thing I haven't tried is a hard reset but it sounds like this is a Garmin Connect issue so I'm not doing that yet.

Thanks for the update, I had considered doing that but didn't want to go that route. I'm hoping tomorrow morning it's fixed!

Anyone try a transfer to Training Center?

I couldn't transfer to Training Center either.

I received this response from support. It worked for the PC instructions and was easy enough to do until they fix it.

"This is a known issue, Garmin engineering is working on resolving the issue. In the meantime please upload your activities to Garmin Connect by the manual upload method. Instructions for the manual upload are below.
Manual Upload for PC users:

1. Confirm that you have installed the Garmin ANT Agent™.
2. Go to the Upload page.
3. Select the Manual Upload button.
4. Click the Browse button.
5. Go to C:\Documents and Settings\Owner or Current User\Application Data\GARMIN\Devices\, click the numbered folder, then click History folder.
6. Select the appropriate file to upload (each file is named by the date of the activity).
7. Click Upload activities from file button.

Manual Upload for Vista users:

1. Confirm that you have installed the Garmin ANT Agent™.
2. Go to the Upload page.
3. Select the Manual Upload button.
4. Click the Browse button.
5. Go to C:\Users\Username\AppData\Roaming\GARMIN\Devices\, click the numbered folder, then click History folder.
6. Select the appropriate file to upload (each file is named by the date of the activity).
7. Click Upload activities from file button.

Manual Upload for Mac users:

1. Confirm that you have installed the Garmin ANT Agent™.
2. Go to the Upload page.
3. Select the Manual Upload button.
4. Click the Browse button.
5. Go to ~/Library/Application Support/Garmin/Devices/<device number>/History. Files will be available for 30 days.
6. Select the appropriate file to upload (each file is named by the date of the activity).
7. Click Upload activities from file button."

I received this response from support. It worked for the PC instructions and was easy enough to do until they fix it.

"This is a known issue, Garmin engineering is working on resolving the issue. In the meantime please upload your activities to Garmin Connect by the manual upload method. Instructions for the manual upload are below.
Manual Upload for PC users:

1. Confirm that you have installed the Garmin ANT Agent.
2. Go to the Upload page.
3. Select the Manual Upload button.
4. Click the Browse button.
5. Go to C:\Documents and Settings\Owner or Current User\Application Data\GARMIN\Devices\, click the numbered folder, then click History folder.
6. Select the appropriate file to upload (each file is named by the date of the activity).
7. Click Upload activities from file button.

Manual Upload for Vista users:

1. Confirm that you have installed the Garmin ANT Agent.
2. Go to the Upload page.
3. Select the Manual Upload button.
4. Click the Browse button.
5. Go to C:\Users\Username\AppData\Roaming\GARMIN\Devices\, click the numbered folder, then click History folder.
6. Select the appropriate file to upload (each file is named by the date of the activity).
7. Click Upload activities from file button.

Manual Upload for Mac users:

1. Confirm that you have installed the Garmin ANT Agent.
2. Go to the Upload page.
3. Select the Manual Upload button.
4. Click the Browse button.
5. Go to ~/Library/Application Support/Garmin/Devices/<device number>/History. Files will be available for 30 days.
6. Select the appropriate file to upload (each file is named by the date of the activity).
7. Click Upload activities from file button."

Awesome, thanks!

I got a different response - haven't had a chance to try it yet.

Earlier today, Garmin Connect was undergoing maintenance. This was preventing users from uploading, and viewing certain information. Please retry the download. If that does not resolve the issue, please follow the steps below. If you have any further questions, please contact us.

If you were unable to enter your username and password to successfully pair the Forerunner with the ANT Agent, you may receive a Transfer Failed message. To resolve this error the device must be removed from the ANT Agent and pair again to complete the authentication process.
To remove and repair the device to the Ant Agent:
Sign in to your Garmin Connect account at least once prior to authentication
Plug in USB ANT Stick
Right-click ANT Agent icon in bottom right-hand corner of computer screen
Select Device Settings
Select Remove Device
Choose Yes to Are you sure you want to remove device?
Right-click ANT Agent icon in bottom right-hand corner of computer screen
Select Pair with new devices
Select Enabled
Change Pairing to Yes*
To simplify this process, have a new activity in the Forerunner ready to be sent to the ANT Agent prior to pairing. Complete the pairing process and once new data is ready to be sent, the ANT Agent will open a window asking for your username and password.
NOTE: Uninstalling and/or reinstalling the ANT Agent will not accomplish this; the device must be removed and paired as stated.
* View device owner's manual for more instructions in changing pairing settings.
Referenced Links:
Garmin Connect: http://connect.garmin.com/
Manual: https://support.garmin.com/support/manuals/searchManuals.faces?refresh=true
Thank you for choosing Garmin.

Garmin Connect failed due to server error

I got a different response - haven't had a chance to try it yet.

Earlier today, Garmin Connect was undergoing maintenance. This was preventing users from uploading, and viewing certain information. Please retry the download. If that does not resolve the issue, please follow the steps below. If you have any further questions, please contact us.

If you were unable to enter your username and password to successfully pair the Forerunner with the ANT Agent, you may receive a Transfer Failed message. To resolve this error the device must be removed from the ANT Agent and pair again to complete the authentication process.
To remove and repair the device to the Ant Agent:
Sign in to your Garmin Connect account at least once prior to authentication
Plug in USB ANT Stick
Right-click ANT Agent icon in bottom right-hand corner of computer screen
Select Device Settings
Select Remove Device
Choose Yes to Are you sure you want to remove device?
Right-click ANT Agent icon in bottom right-hand corner of computer screen
Select Pair with new devices
Select Enabled
Change Pairing to Yes*
To simplify this process, have a new activity in the Forerunner ready to be sent to the ANT Agent prior to pairing. Complete the pairing process and once new data is ready to be sent, the ANT Agent will open a window asking for your username and password.
NOTE: Uninstalling and/or reinstalling the ANT Agent will not accomplish this; the device must be removed and paired as stated.
* View device owner's manual for more instructions in changing pairing settings.
Referenced Links:
Garmin Connect: http://connect.garmin.com/
Manual: https://support.garmin.com/support/manuals/searchManuals.faces?refresh=true
Thank you for choosing Garmin.

I methodically went through with all this. When the Forerunner reconnected it came up with the same "server error". :(