Mobile Apps & Web

Garmin Connect Web Forerunner 405 longer uploads to GarminConnect since GarminConnect Upgrade 12/12/12

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Forerunner 405 longer uploads to GarminConnect since GarminConnect Upgrade 12/12/12

Former Member over 12 years ago

My Garmin 405 no longer connects to Garmin Connect since an upgrade occurred on 12/12/12. I check for any updates on my device, ANT Agent and GarminConnect, which resulted in no update available.
I last successfully "synched-up" yesterday (12/12/12) at 6 AM, today it shows the connection and the upload progress for today's activity (12/13/12), but GarminConnect shows no new activity.

0 Former Member over 12 years ago

You did not say which Web Browser you are using , IE / Firefox or other, changing Browser might help.
You might try asking your computer to reset itself to a time previous to the update that is causing the problem, then when you restart do not accept that update, it sometime happens following an update that computers do not function as desired, so resetting to it's previous existance usually helps.
Best of luck,
Eamonn.

0 Former Member over 12 years ago

My Forerunner 110 won't connect to the upload page. Tried both Firefox 4 and IE 10. When I try to connect to the upload page in either browser I get a page that is blank except for "Copyright © 1996-2012 Garmin Ltd. or its subsidiaries" at the top.

0 Former Member over 12 years ago

I tried Chrome version 23.0.1271.97 and IE version 9.0.8112.16421 with the same result. I saw another post today that had a similar issue labeled: Garmin Connect failed due to server error.

When I Force Send, ANT Agent shows Receiving History from Forerunner 405, but never successfully uploads to GarminConnect.

0 Former Member over 12 years ago

I am having the same issues with my 310XT. It began with request to pair with device on Monday although I have had my 310 for two years. After pairing, workout uploaded to computer. But yesterday my device wanted to pair again, but upload attempts ended with "failure due to server error." I am assuming that the server error must be on Garmin's end.

0 Former Member over 12 years ago

My Forerunner 110 won't connect to the upload page. Tried both Firefox 4 and IE 10. When I try to connect to the upload page in either browser I get a page that is blank except for "Copyright © 1996-2012 Garmin Ltd. or its subsidiaries" at the top.

When I use my laptop (Windows Vista) everything works the way it is supposed to. Difference between Windows Vista and Windows 7 maybe?

0 MB-Deus over 12 years ago

Same issue here - I've now done three workouts (since I downloaded the latest Garmin communicator software), using my 910XT and none of them are visible when I log into Garmin Connect on my Mac. I can see they are on my device in the history though. I've tried Safari and Firefox but no difference. I don't think this is a browser issue though. Is there any way to force the download from the device, rather than uploading from within GC?