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Windows 8 + Google Chrome = Garmin Connect Unusable

Hello all,

I recently upgraded to Windows 8 and I'm struggling to get Connect / Communicator to play nice with Google Chrome. When I reach the Connect login screen, I'm presented with the message

"Some Garmin Connect features will only work when you use Chrome on the desktop."

Similarly when I click the Upload button, rather than seeing the Communicator plugin, I see the following message:

"This page requires the Garmin Communicator Plugin. Please open Chrome on the desktop to continue."

The problem is, I am using Chrome 'on the desktop'. The test page on the Communicator website works fine, and the plugin works on other websites. It is just Garmin Connect that is playing up. The plugin also works fine in Internet Explorer.

Any thoughts / ideas?

Thanks,

Stuart

0 Former Member over 12 years ago

same here... please fix! Using IE10 in the interim.

0 THUSGAARD over 12 years ago

Same issue

I have the same issue, except I have no problems uploading my training files to Garmin connect via automatic or manual upload from the device (910XT or Edge705).

Discovered the problem when I tried to upload mew heart rate zone data to both devices.
Temporarily switched to Firefox which worked fine.

In fact that's odd. Why do things work in FF and not in Chrome if it's Garmin who changed something recently. I have the feeling the error is related to Google Chrome and the way it interacts with Windows 8.

0 Former Member over 12 years ago

I had this same problem. As of today, however, it is once again working. Maybe I was just lucky. More likely, Garmin fixed something.

0 pilottim2 over 12 years ago

I cannot log in to connect with IE10. I can log into mygarmin though.

0 Former Member over 10 years ago

Windows 8 and cmmunicator plugin

Hello all,

I recently upgraded to Windows 8 and I'm struggling to get Connect / Communicator to play nice with Google Chrome. When I reach the Connect login screen, I'm presented with the message

Similarly when I click the Upload button, rather than seeing the Communicator plugin, I see the following message:

The problem is, I am using Chrome 'on the desktop'. The test page on the Communicator website works fine, and the plugin works on other websites. It is just Garmin Connect that is playing up. The plugin also works fine in Internet Explorer.

Any thoughts / ideas?

Thanks,

Stuart

use firefox and you can install communicator and subsequently install the map
b/regards
benji