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Unable to remove from "Health" 2 entries, keep coming back after watch upload fitdata

Former Member
Former Member
Hi

I'm not sure if this is the right place to post this as I beleive that the problem is with a combination of Garmin connect, ANT+ Agent and watch...

I have 310xt and BC-1000 Ant+ Scale, I once was showing a friend the scale and took a measurement while he was standing on the scale using my watch - each time fit data from the watch is uploaded this entry is always uploaded to the "Health" page, I keep deleting it from "Health" page each time new data is uploaded - how can I delete this entry once and for all?

I also have another entry in the "Health" page that always returns after each fit data transfer from my watch, it is dated April 1st 2007 - I know this was because the watch at the time when I took the measurement on the scale did not have the correct time, (basically lost date/time is a bug but it now seems to be resolved) so when I delete this particular entry from Garmin Connect Health page, it is removed however whenever I transfer fit data from the watch again this entry is also transfered again.. How can I permanently remove or choose which fit data items are transfered.

Oh and BTW, I have the option enabled to "Automatically erase data from my device after transfer" in ANT+ Agent once transfer is complete..

Thanks in advance
Jim
  • Former Member
    0 Former Member
    Hi

    Is anyone able to recommend any workaround or can garmin please fix this - I haven't yet had any responses and I couldn't be eF'd emailing garmin support...

    Here you can see I've removed these 2 entries and everytime I upload new fitdata from my watch these 2 entries are also uploaded with it...

  • Hi

    Is anyone able to recommend any workaround or can garmin please fix this - I haven't yet had any responses and I couldn't be eF'd emailing garmin support...

    Here you can see I've removed these 2 entries and everytime I upload new fitdata from my watch these 2 entries are also uploaded with it...



    I have the same problem with 910xt - is this not resolved yet? I have the latest firmware on the watch. Deleting all data deletes activities but not health data. Very annoying as my Tanita scales were stood on carpet for a number of readings which proved highly inaccurate!.
  • Why don't you call Garmin Support and find out if there is a solution, then let us know back here if it works?
  • Former Member
    0 Former Member
    had to email garmin support - they removed the entries... all fixed - but would be nice to be able to remove entries myself if they were to happen again