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Can't set birth date in personal profile

Former Member
Former Member
I'm trying to send my personal details to my device in Garmin Connect (Edge 500), but when I do so, I get a validation error saying that I need to first set my birth date (all other fields are set). However, in the Personal Details screen, I don't even see an option to provide a birth date. Has anyone seen this? It is the same in both Chrome and IE 10.
  • Former Member
    0 Former Member over 12 years ago
    same problem...
  • Former Member
    0 Former Member over 12 years ago
    I have the same issue.

    I just got a Forerunner 405CX and after my editing my settings I now can't send it to my Forerunner since I am supposed to set a birth date under Personal Information - but there is not birth date to be set!
    My husband also has a Forerunner 405CX and did not have that issue when setting his watch up a few weeks ago nor now when he is editing his settings...
  • Former Member
    0 Former Member over 12 years ago
    A workaround is to install the garmin training center desktop app. Set the setting there incl. birthday and send to device. worked for me, had the same issue in an edge 500
  • Former Member
    0 Former Member over 12 years ago
    Same problem here with the edge 500 on a mac using mountain lion, but even after using garmin training centre, which did upload successfully, Garmin Connect still gives the error message if I try and send any alteration to the device.

    A minor bug, but a squiggly little one ...
  • funny. all of a sudden the birth date now shows on garmin connect.