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Cannot upload - searching for devices

Former Member over 13 years ago

I have recently bought an Edge 305 and have been able to upload a few activities to Garmin Connect, but now I only get the "searching for devices" screen but the site doesn't seem to be able to find my device.

The device is physically connected because I can upload to the Training Centre app on my laptop.

The Garmin Communicator plugin is installed and enabled. I am running Windows 7 and IE 9.

Any ideas about how to troubleshoot this?

Billy.

0 Former Member over 13 years ago

I guess it was pretty dopey of me not to have tried this yesterday, but it works using Chrome.

0 seilogramp over 13 years ago

In IE9 you'll need to add *.garmin.com to trusted sites:

Tools > Internet Options > Security tab > Trusted Sites > Sites button > add *.garmin.com to trusted websites.