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Garmin Connect issue

Former Member over 13 years ago

Hi there,

I have a problem with uploading on Garmin Connect. I use Garmin EDGE 800. When I press Upload, grey screen appears and then nothing happens, no matter how long I wait.
I have Windows 7 and I tried to upload with IE, Firefox and Chrome.
My device's software is up to date.
Does anyone have any solution for this?
Thnx.

EDIT: I forgot to mention, but I tried this on 2 different computers, but this doesn't help...
Check attached image

0 Former Member over 13 years ago

I am having a very similar issue. Garmin training center uploads all of my data like it always does. Then, when I go to upload it to Garmin Connect, it "loads", but once it completes, nothing happens. I am left with the grey screen.

I went into my Garmin 310XT device history and all the history says "Tuesday" from last week. Not of my activities since then have the correct day of the week. The last time it worked was on Friday evening. The next time I tried was after the time change.

I'm on a Windows 7, 64-bit machine using Firefox.