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Mapsource and Nuvi 500 not talking

Former Member
Former Member
I just got the nuvi 500 and did the 8hr massive map update. Anyway.

I am trying to put waypoints on MapSource and then transfer the info to my nuvi 500. Well it worked twice. Not in a row but twice. Now it tells me there is a problem and the device can not take the download. It also said I may have to set the gps to Garmin or Default. I don't have a clue how that's done.

It also said to contact Garmin Support. I know the connection from the computer to the gps is there because it shows on the gps and in my computer that it's plugged in.

Can anyone help me get this thing straightened out??

thanks for the help

Gary