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Elevation report showing worthless data

Former Member over 13 years ago

After the latest update to Connect, all of my elevation data report goes from 0-7,500 feet, even though I'm only sticking around the 5,800 feet elevation mark. This makes the elevation profile utterly useless as at that level you can't see anything.

This issue only seems to affect any new runs/rides uploaded since the last update. I'm attaching a screenshot to show what they look like.

Some technical info:
- This happens with both my Edge 500 and Forerunner 410
- This happens whether I upload directly from the device or through Garmin Training Center

Anyone have any suggestions?

0 Former Member over 13 years ago

I had a similar issue with my 310XT. I upgraded to the lastest firmware last night and it seems to have fixed it.

0 Former Member over 13 years ago

Same elevation issue

I live in the Rocky Mountains and all my elevation data is above 4000 feet. Since the scale starts at zero, climbing outings appear essentially flat, due to poor scale. Did the previous poster mean he upgraded his connect client? I use the web interface, not stand-alone software. It would be great to adjust the scale of elevation graphs to reflect a true visual of the climbing. A 700 foot climb looks essentially flat...

0 Luisja_Msa over 13 years ago

I have the same porblem, the elevation graph is now useless

0 Former Member over 13 years ago

Garmin is aware; should be fixed in next Connect Update

Just got off the phone with Garmin; they are aware of this problem and it should be fixed in the next Connect Update. However, no timeline or date was given. Online Connect is updated on an ad hoc basis, while offline software is generally updated quarterly.

I did notice that the elevation table in the player view still adjusts the scale to bracket the elevation traveled in an outing, instead of starting at zero. Therefore, you can see the nuances of your elevation change.