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Data won't transfer from Connect to Training Center

Former Member
Former Member
As of my last 2 uploads from my 310xt to Connect, the data will not transfer to Training Center. I have redone the pairing of the device, checked for udates, re-installed software, etc., but to no avail. Any suggestions? THANKS!
  • Data is transferring to Garmin Connect but not to Training Centre is that right?

    Have tried 'Receive From Device' in Training Centre? If memory serves me right, on Windoze ANT Agent there is an option to send to GTC after upload. When checked, this would then open GTC with the new activity there. Unchecked, GTC had to be opened AFTER the upload then 'Receive From Device' manually selected.

    On the Mac, new activity data is present when opening after uploading
  • Former Member
    0 Former Member over 13 years ago
    Yes that is right. It does upload to Connect. In the past, after upload, GTC always opened automatically and received the data. Now it doen't do that. When I open and click receive fronm device, I get a "device not detected" message. It is detected by Connect though.
  • Might be worth checking that you have not lost your device in GTC. What device? What operating system?