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Cycleops 400 Pro missing power data on GC?

Former Member over 13 years ago

So I have a new-to-me Cycleops 400 Pro indoor bike. It's got the Joule 3.0 computer. I've updated its firmware to the latest and have the latest PowerAgent for the Mac. I did a test ride and saved the data. Importing it into PowerAgent looks fine. Exporting it to TCX goes fine. But when I upload it to Garmin Connect, it's missing the power data. (Yes, the HR data isn't there, either, but I just didn't bother with the HR strap for this test.)

Now, the odd thing is that same TCX file uploaded to Strava *does* show power data. I have power data in PowerAgent. Uploading to TrainingPeaks (via the 'upload' feature in PowerAgent, NOT via uploading the exported TCX file) shows power, too.

Any idea why it's missing in Garmin Connect? I mean the data must be in the file since it shows up in Strava.

--Donnie

0 Former Member over 5 years ago

Try exporting it from the Joule as a *.fit file then importing to Garmin Connect,

I was having the same problem, but this worked for me...