This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

MapInstall (could not find installed products) and other things

Former Member
Former Member
Hi all.

I have a nuvi610t for which i'd bought the lifetime updater.
i updated yesterday and then realised i was only using a 'part of europe' which i'd previously set up using mapsource or mapinstall...

anyway, as I had a 4gb SD card ins talled, i tried to install complete Europe map but it said there wasn't enough space on the the device or the card...so being 'clever', i re-formatted the SD card...

NOTE: using Windows 7/64-bit
SINCE then, the following issues occur:
opening MapInstall results in: MapInstall could not find any installed products.
Please install one or more MapSource products and start MapInstall again.

This then is followed with:
Runtime Error
Program: C:\program Files (x86)\Garmin\MapInstall.exe
This application has requested the runtime to terminate it in an unusual way. Please contact the application's support team for more information


hmm, so i open MapSource (which USED to show the complete Euro maps and now shows...nothing...Import from device only shows my waypoints).
ok, so in mapsource, i click on utilies and Manage Maps.
There is a facility there to 'add' unlocked map data which i obtain from MyMaps and I get the unlock code and 'ADD' it to the list of managed maps...I cannot imnport anything because I cannot locate any ucx (?) files.

hmm, ok, so I try again using the GARMIN lifeTime updater to see if I can get a complete mapupdate and start again...
This constantly now tells me that the Garmin servers are currently experiencing difficulty. Please try again later'.
I switched off my AV and Firewall but get the same issue.

Undeterred...i use the same application and attempt to 'switch region' but get the same error.

ok...So, i go to the Garmin website, the onyl option left is to download again - i choose the 2nd option to download a specfic downlaod and to keep the installation files. i choose to download ALL to my PC.
I am told there is a re-install map version available...BINGO thinks I...I select it...i go through the full download/install and then receive the following error:
The program failed to install the requested maps to your computer.

When i go to the C:/Program Data/Garmin folder, there is a Maps folder...it is empty.
So nothing has been downloaded, nothing installed...and I cannot update/change my maps.

I am at work at the moment so don't have access to the garmin 610t.
What should I do next?
Is there a windows 64-bit problem?
Is there a simple fix...

hanged if I can work it out...


I have a number of screen shots available if this helps although all the errors have been written above.