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Where has heart rate data gone?

Former Member over 13 years ago

With the latest update to the website the Activities screen and reports no longer display heart rate data. If I look at the details of a particular activity I can see all the heart rate information. Anybody else experiencing this problem?

0 Former Member over 13 years ago

In this or another thread, a forum administrator had posted to say that Garmin is aware of the issue and that they are working to correct it.

Yeah, I figured out there was a second page of posts and found the administrator comment there after making my post. Thanks for your reply.

0 Former Member over 13 years ago

Same problem in France too. I had previously shifted some of the columns around and deleted columns that I didn't. Then I noticed the HR data had gone missing and I thought that I had caused the problem.
Good to know that others are experiencing this so Garmin can solve a generic issue.

0 Former Member over 13 years ago

Nice to know I am not the only one, after an update to the plugin on tuesday My HR data is no longer showing up on the my activities Page, it is showing in the actual activity data and on the device, but it is no longer loading up and displaying on the activities page even though the column is selected..... any one at Garmin checking into this ???

0 Former Member over 13 years ago

Same issue - HR data on the detailed activities page but not on the overall activities page. I'm new to Garmin Connect, as December 1, 2011. Is this something new? Looks like it from the posts.

See post # 13 in this thread. Garmin is aware and it will be corrected. Not promised date though.

0 Former Member over 13 years ago

With the latest update to the website the Activities screen and reports no longer display heart rate data. If I look at the details of a particular activity I can see all the heart rate information. Anybody else experiencing this problem?

Tried to view reports and noticed no HR data showing. I hope this gets fixed soon!

0 Former Member over 13 years ago

Heart rate data is ONLY showing for Running Activities in the details. NO heart rate data for General Activities in details. ALSO NO Max or Avg heart rates in the Activities table list. Over a week now....

0 jjc111 over 13 years ago

Hopefully it'll be fixed soon.
I'm lost without this. One of the most useful aspects with Garmin Connect is being able to compare the same activity over a specific course and compare average heart rates in relation to the time taken to complete the course.

0 Dr Phil over 13 years ago

Hopefully it'll be fixed soon.
I'm lost without this. One of the most useful aspects with Garmin Connect is being able to compare the same activity over a specific course and compare average heart rates in relation to the time taken to complete the course.

Use Training Centre in the meantime

0 Former Member over 13 years ago

..
I'm lost without this. One of the most useful aspects with Garmin Connect is being able to compare the same activity over a specific course and compare average heart rates in relation to the time taken to complete the course.

You can still do this!

Tick the activities you want to compare and hit the [drumroll] Compare Activities button. The HR data and a lot more is displayed in that view.

0 Former Member over 13 years ago

HR Data not displayed in Activty List/Reports

Has anyone heard any more? It looks like this is "just" a reporting issue as the underlying data is still recorded and visible in the splits/player areas for individual activities.