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Where has heart rate data gone?

Former Member
Former Member
With the latest update to the website the Activities screen and reports no longer display heart rate data. If I look at the details of a particular activity I can see all the heart rate information. Anybody else experiencing this problem?
  • Former Member
    0 Former Member over 13 years ago
    Same problem here since the update...
  • Hello everyone,

    Sorry for the late response to this thread. We are aware that heart rate columns within the Activity Tab are missing data. We are also working as quickly as possible to resolve.

    We apologize for any inconvenience this may cause.
  • Hello everyone,

    Sorry for the late response to this thread. We are aware that heart rate columns within the Activity Tab are missing data. We are also working as quickly as possible to resolve.

    We apologize for any inconvenience this may cause.


    Thank you for the prompt reply!!
  • Former Member
    0 Former Member over 13 years ago
    No hr data

    Me to, come on Garmin get your ruddy act together and respond at least!
  • Former Member
    0 Former Member over 13 years ago
    Me to, come on Garmin get your ruddy act together and respond at least!


    See post # 13 for Garmin's response.
  • Former Member
    0 Former Member over 13 years ago
    HR data gone

    Mine seemed to disappear the next time I used it after changing my map from Bing to Google
  • if anyone finds a solution, please publish it!


    Not really a solution, but having seen this I avoided updating Communicator and simply use manual upload. This works fine. Might be worth trying manual upload *with* the new version of Communicator, perhaps.
  • Former Member
    0 Former Member over 13 years ago
    FR60 Heart Rate Data Missing

    Last week, my heart rate data stopped displaying.

    It is TOTALLY gone in the "Activities" table display for ALL of my workouts, no Max OR Avg HR.

    For NEW workouts, the Details for a NEW workout does not show the Heart Rate graph even though it displays in the Garmin Training Center software on my PC. OLD workouts still does show the HR graphs!

    I've tried deleting the activity and manually uploading the export from the Training Center software without any change.

    GARMIN SUPPORT - Please address this issue!
  • Former Member
    0 Former Member over 13 years ago
    Where's the Heart Rate?!

    Same issue - HR data on the detailed activities page but not on the overall activities page. I'm new to Garmin Connect, as December 1, 2011. Is this something new? Looks like it from the posts.
  • Former Member
    0 Former Member over 13 years ago
    Same issue - HR data on the detailed activities page but not on the overall activities page. I'm new to Garmin Connect, as December 1, 2011. Is this something new? Looks like it from the posts.


    In this or another thread, a forum administrator had posted to say that Garmin is aware of the issue and that they are working to correct it.