This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Missing activity data from today

Former Member over 13 years ago

Hey guys so I went out for a pretty long mountain biking ride this afternoon and tonight when I connected the device to Garmin Connect (Forerunner 310XT) it took about 10 minutes to "download" device data and then it uploaded to Garmin connect...

When I went into Garmin connect all it showed me was a 7 second long exercise with no map data or anything. I go into the device history and it shows me several exercises marked as "today" but none of them transferred to the computer, and none of them available when I try to do a manual upload from the computer.

It would suck really badly if this data is lost... but it doesn't seem like the device is cooperating with me. This is the second time I have had this happen to me and it's extremely frustrating to get home and have data lost, especially since I was in a new park today and wanted to look at the map to try and get my bearings...

Any ideas what I should do other than return this thing? Because if it keeps loosing data, it's kinda worthless to me.

Thanks in advance,
Jeff

0 DW152 over 13 years ago

Which version of the 310xt firmware are you using?

0 Dr Phil over 13 years ago

Have you done a Lap reset after you pressed stop?

Have you tried Transfer All?

0 Former Member over 13 years ago

where's my info

I didn't do a lap reset, I just stopped the timer and then shut it off. I went to upload the data about 4 hours after I got home. It seems like it might be corrupted or something. I asked someone else who I was riding with to send me a link to their garmin connect track so at least I could see where we were.

Yes, I tried the transfer all. It forces Garmin Ant Agent to download all the data, it hesitates for a while at 38%, then goes really slowly to about 45% and then picks up speed ans finishes. It's almost like its trying to download something but not able to but keeps trying and then gives up. What is weird is that I get these 7 second exercises though...

Jeff

I'm having the same problem was training indoors Wed with heart monitor got home it took 15-20 min to transfer data nothing on connect .Out today for 80km on bike just got home same thing happened ,if i hadn't payed so much for this thing i would bounce it of the wall.