This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Health Data not transferring

Former Member
Former Member
I have a Tanita scale, and recently the health data from my weigh-ins is not transferring from my 310xt to my mac. All my exercise info goes over just fine - but none of the weight via the ANT agent. If I go online and hit the upload button on my garmin connect page, and select "upload health data" I just get a status spinny that goes forever. Anyone else have this problem?
  • Former Member
    0 Former Member over 13 years ago
    I get the same and think it's a bug on that page. Just click on the link to take you back to Calendar view and you'll find your health data there despite the ever spinning upload wheel. If necessary, close the browser tab with the upload page if you have several GC tabs open (this tends to happen randomly; another bug?).
  • Former Member
    0 Former Member over 13 years ago
    Just checked and the info isn't there. I'm not getting any connection notifications on the 310 when I try uploading heath data thru garmin connect.
  • I get the same and think it's a bug on that page. Just click on the link to take you back to Calendar view and you'll find your health data there despite the ever spinning upload wheel. If necessary, close the browser tab with the upload page if you have several GC tabs open (this tends to happen randomly; another bug?).


    I'm getting this with my edge 800 since the recent recent Garmin Connect update. Seems to upload the heath date fine but the spinning wheel doesn't stop.
  • Former Member
    0 Former Member over 13 years ago
    Try IE. I found that in Google Chrome, the icon spins, and the data is NOT uploaded, but in Internet Explorer, the icon spins and the data is uploaded. i.e .the GUI bug is in both, but the upload bug is limited to Chrome.
  • health upload issue

    I am using explorer and the wheel keeps spins and no data uploads. Any other things that we can do ?

    dan
  • Former Member
    0 Former Member over 13 years ago
    Problems with health info

    I've got the same problem with transferring the health data from my Edge 800!
    I use Mozilla and have since 1 month problems.
    I tried with firewal & antivirus in off mode, same problem.
    I tried with Internet Explorer 8 but i cant log in.
    Have the latest firmware and same problems.

    Now just read the info and looked to my calender...all the info is there.

    Thanks!!!!!!!!!

    Greats from Bruges,

    N
  • I have the same issue with my FR610 and Mac, I've contacted Garmin for help, no answer as yet. To be quite frank I find the whole Ant+ data transfer system to be a bit clunky and unreliable, which is not what you expect when you spend £300 plus on a sports watch!