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Connect Dashboard still says 'Down for Maintenance'

Former Member
Former Member over 14 years ago
Its been a week now that I haven't been able to get on connect. I found a tweet that said it was only until the 16th and started scratching my head.

If I type in connect.garmin.com, it shows the maintenance page; "Sorry, our site is temporarily down for maintenance.
Please check back soon."

I google searched "garmin connect help" which found the page "connect.garmin.com/help"

This page works fine, and I can click over to Activities, Calendar, Goals, Health, etc, but if I click Dashboard, it goes back to the maintenance page.

I tried clearing the dns cache (ipconfig /flushdns), resetting all browser data, restarting the computer, and disconnecting and then reconnecting my PPPoE DSL connection.

Help!!
  • Former Member
    0 Former Member over 14 years ago
    Am I the only one with this issue?
  • Former Member
    0 Former Member over 14 years ago
    Yesyerday I got the maintance screen but just now I tried GC and it came up real quick. Quicker than usual, dashboard and all so maybe Garmin has improved the speed somehow.

    Try connecting again.
  • Former Member
    0 Former Member over 14 years ago
    Still doesn't work...
  • Former Member
    0 Former Member over 14 years ago
    Here is another possibility if you are using Internet Explorer.

    Open IE > Tools > Compatability View Settings > under Add This Website type garmin.com > Add > close > restart computer.

    Try Garmin Connect again.
  • Former Member
    0 Former Member over 14 years ago
    Tried it; still doesn't work.
  • Former Member
    0 Former Member over 14 years ago
    Well I am just tossing out ideas here so here is another one.

    http://connect.garmin.com/help/start go here.

    You already have an account so pick your device and load the communicator plugin again (and anything else that shows up) and follow the instructions and sign in again.

    Good Luck cause it always helps to have a little. :)
  • Former Member
    0 Former Member over 14 years ago
    I uploaded my latest ride and it works! Thanks for the tip.. really strange though. I do recall that the site went down halfway through uploading something, so maybe there was a glitch on my account server side.

    Thanks again!
  • 0 over 14 years ago
    IE 9 problem

    Here is another possibility if you are using Internet Explorer.

    Open IE > Tools > Compatability View Settings > under Add This Website type garmin.com > Add > close > restart computer.

    Try Garmin Connect again.


    After upgrade to IE 9, Garmin Connect would not see my new activities. Compatibility fix, above, solved problem.
  • Former Member
    0 Former Member over 14 years ago
    same problem

    i always get:

    Sorry, our site is temporarily down for maintenance.
    Please check back soon.

    Mac and Windows

    Any solution?
  • Former Member
    0 Former Member over 14 years ago
    i always get:

    Sorry, our site is temporarily down for maintenance.
    Please check back soon.

    Mac and Windows

    Any solution?


    I've had this happen several times and I logged out and re entered my password/user name and it worked. Using Chrom/OS X.