I just updated my firmware a month or so ago and when I went to use the device, the touchscreen is no longer working.
I'm more then a little upset. It worked perfectly until the firmware update.
I notified Garmin and they offered to repair it for a flat rate, but their firmware is the problem!
I've tried the reset and the factory reset. I've been able to reinstall the firmware update and nothing helped. I will say at one point, the touch screen worked... once. Then stopped again.
This is a NUVI, and the serial number starts with 143. I've heard that there were some defective touchscreens and that my SN indicates that I might have one of those... anyone confirm?
I'm frustrated and discouraged.
Any suggestions?