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New activities not appearing in Upload screen

Former Member over 14 years ago

Hi,

My Edge 500 has developed a problem. When I try to upload new activities, Garmin Connect does not see them, the upload screen is blank. The activities are there in the device 'Activities' folder, and they uploaded fine to Garmin Training Centre.

The Communicator plugin appears to be fine according to the test page, although I did try reinstalling it just in case. I've had the device for a few months now and has worked fine up to now. :confused:

Thanks,

Adrian

0 Former Member over 14 years ago

https://forums.garmin.com//showthread.php?t=12875

0 Former Member over 14 years ago

Try clearing your browser's cache.
That has been the solution for many.

The issue was introduced when Garmin updated their website last week.

You possibly have an older version of a Garmin web page in your cache, which for some reason your browser is grabbing instead of downloading the new version of the page.

That mismatch in turn is causing the hangup that you are encountering.

That's why clearing cache might solve it for you.

Good luck.

0 Former Member over 14 years ago

Proxy Cache

If there is a caching proxy it might be caching the old page.

0 Former Member over 14 years ago

Thanks guys, emptying the cache solved the problem :)

Cheers,

Adrian