https://forums.garmin.com/showthread.php?t=12366
... [elided description of ineffective troubleshooting so far]...
Still no map!
I am on a Mac using Firefox and ANT agent 2.1.5
Any suggestions?
Ditto here, except that ANT agent version is 2.1.6, Firefox version is 3.6.8
I'm quite sure it's a problem with Firefox on the Mac, because the map shows up fine in Safari on Mac OS X, IE on Windows, FF on Windows, and even FF on Linux.
What are our chances of getting this fixed? Slim-to-none. Even though Mac users are known to be a highly-coveted demographic for gadget sellers like Garmin, they're a big company and aren't paying attention. FF on Mac can't be more than 3% of this site's users.
The probable solution -- use Safari to access http://connect.garmin.com.