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Edge 305 - Missing software

Former Member
Former Member over 15 years ago
Don't know if anyone can help, but here goes.

I bought my Edge 305 over a year ago, off a friend who upgraded to the 705. I frequently have problems trying to upload my data to Sports Track because my device is "not recognised". I have solved this problem in the past by downloading and using the Webupdater. Today I tried this and after waiting 20 mins or more for it to do anything I clicked 'abort'. Then on the screen of my 305 I saw a message which said 'software missing'. Now I can't do anything with my 305. How do I resolve this problem?

Thanks for any help in advance
  • Former Member
    0 Former Member over 15 years ago
    Just to update you, I gave Garmin a phone this morning and they say I need to return the unit to them as it has malfunctioned due to some corrupt software. They will send me a replacement which is guaranteed for 1 year. The cost - £66.66!:eek: (This is for the Edge 305, other units have different prices). The choice is to pay up or have a unit which is useless.:( Can't afford to upgrade so sending it back to them.
  • Former Member
    0 Former Member over 15 years ago
    I couldn't even turn the unit on! If I connected it to the computer, it gave a high pitched buzzing noise and the message 'software missing' and no amount of pressing buttons would turn it on. So I guess it's dead. Anyway, it's now in the post on its way to Garmin.

    Thanks for your help.
  • Former Member
    0 Former Member over 15 years ago
    Yes I did read the link, but when it started talking about a 'joystick' that is obviously NOT the 305. The 305 doesn't have a joystick! It has 7 different buttons. The unit was already turned off. Pressing any buttons caused the unit to squeal and produce the missing software message and connecting it to the computer had the same effect. Therefore I couldn't see any way forward, having already tried pressing a number of combinations of different buttons and just getting the irritating squealing noise every time I did anything.
  • Former Member
    0 Former Member over 15 years ago
    That's ok. I forgive you ;) I'd already tried pressing Mode and Reset as suggested, but no joy. It's now on its way back to Garmin. Thanks for your help :)
  • Former Member
    0 Former Member over 15 years ago
    A quick update. Received a refurbished Edge 305 yesterday. Now I can get out and do some serious cycling! Thanks for all your help.