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Garmin Connect keeps logging me in to other people's accounts

Former Member
Former Member
As the topic suggests, every time I login I am logged in to other peoples accounts. And it appears to be random except for the location.

Sometimes it gives me my dashboard but someone else's activities. And other times it gives me my activities but someone else's dashboard. It happens often enough for me to bring up in these forms (read 85% of all logins).

Anyone else experience this?
  • Former Member
    0 Former Member over 14 years ago
    One more observation:

    Even when I am not logged in, I can go into "myConnect" and bukittimah's account will be there for me to view - Dashboard, Activities, Calendar, Health, etc., even though I "Sign Out" of bukittimah's account, I can still go back to Dashboard, Activities, etc., to view his account.

    However, when I go to "Settings", it shows my settings, and there is no way I can sign out of that.

    ACCOUNTS VIEWED:
    sjstraw
    matchstixsg
    nimiuh
    honsteven
    bukittimah
  • Former Member
    0 Former Member over 14 years ago
    You are seeing a cached version of the page that is being served up by either your ISP, company, or country from their proxy/firewall. This is because of an overzealous cache and a missing cache directive from Garmin. Garmin can fix this by adding "Cache-Control: private" in the HTTP response header (http://www.w3.org/Protocols/rfc2616/rfc2616-sec14.html#sec14.9) for private Connect pages.

    You can thwart the cache by adding a nonsense querystring to your request and trick the cache into thinking it's a different page. Add "?foo=[a random number]" to the end of the url for any page where you see someone else's content.

    Example: http://connect.garmin.com/activities?foo=1234

    Of course you may need to change the number to something else because once someone else behind the same caching proxy clicks this link you will see their cashed version.

    Cheers,
    Geary
  • Former Member
    0 Former Member over 14 years ago
    You are seeing a cached version of the page that is being served up by either your ISP, company, or country from their proxy/firewall. This is because of an overzealous cache and a missing cache directive from Garmin. Garmin can fix this by adding "Cache-Control: private" in the HTTP response header (http://www.w3.org/Protocols/rfc2616/rfc2616-sec14.html#sec14.9) for private Connect pages.

    You can thwart the cache by adding a nonsense querystring to your request and trick the cache into thinking it's a different page. Add "?foo=[a random number]" to the end of the url for any page where you see someone else's content.

    Example: http://connect.garmin.com/activities?foo=1234

    Of course you may need to change the number to something else because once someone else behind the same caching proxy clicks this link you will see their cashed version.

    Cheers,
    Geary


    Thanks Geary! It works, but it's a work around solution. Wish there was a permanent way to solve this.
  • Former Member
    0 Former Member over 14 years ago
    You are seeing a cached version of the page that is being served up by either your ISP, company, or country from their proxy/firewall. This is because of an overzealous cache and a missing cache directive from Garmin. Garmin can fix this by adding "Cache-Control: private" in the HTTP response header (http://www.w3.org/Protocols/rfc2616/rfc2616-sec14.html#sec14.9) for private Connect pages.

    You can thwart the cache by adding a nonsense querystring to your request and trick the cache into thinking it's a different page. Add "?foo=[a random number]" to the end of the url for any page where you see someone else's content.

    Example: http://connect.garmin.com/activities?foo=1234

    Of course you may need to change the number to something else because once someone else behind the same caching proxy clicks this link you will see their cashed version.

    Cheers,
    Geary


    Yes thanks Geary! I can confirm this worked for me as well! Be good if Garmin could pick up on this and somehow make it a permanent fix. I see this is only a Singapore issue so I am guessing the others having this issue are on Singnet as well? Whisky, you a singnet subscriber?
  • Former Member
    0 Former Member over 14 years ago
    Yes thanks Geary! I can confirm this worked for me as well! Be good if Garmin could pick up on this and somehow make it a permanent fix. I see this is only a Singapore issue so I am guessing the others having this issue are on Singnet as well? Whisky, you a singnet subscriber?


    Yes Singnet.
  • Former Member
    0 Former Member over 14 years ago
    Deployed changes

    We have recently deployed changes that should reduce, if not eliminate, the above mentioned issue.

    Your comments have been helpful and we would appreciate any further feedback you have regarding this particular issue.

    Thanks.
  • Former Member
    0 Former Member over 14 years ago
    We have recently deployed changes that should reduce, if not eliminate, the above mentioned issue.

    Your comments have been helpful and we would appreciate any further feedback you have regarding this particular issue.

    Thanks.


    Hi Dashaun,

    Indeed this has improved, thank you for listening. I have had one experience where after logging in I have found myself in someone else's calendar, but it has only happened once in the past two weeks. It has not happened since. So a vast improvement. Thank you!
  • Former Member
    0 Former Member over 14 years ago
    Unfortunately for me it's the same as before - no improvement. It's till other people's account all the time :(
  • Former Member
    0 Former Member over 14 years ago
    Unfortunately for me it's the same as before - no improvement. It's till other people's account all the time :(


    Yeah started happening to me again today. Ah well, we'll just have to get on with it as is.
  • Same thing happened to me. WTF is happening GARMIN?

    If my activities get deleted by other rogue users, I swear I will bring up a class action lawsuit for breach of privacy of data!