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Impossible to open an activity with GC Web

5246692

Impossible to open an activity (23784798415), the load starts, the title appears, then I a have a blank page and no more title after a few seconds. GC Web works fine for all my other activities.

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  • in reply to 5246692 +1
    5246692 said:
    Could you import the 2026-07-29-08-49-39.fit or 2026-07-29-08-49-39-fixed.fit in my account ?

    No, we could not. This is a user forum, so you would have to give us your login credentials, which…

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  • 0 in reply to 5246692
    5246692 said:
    Could you import the 2026-07-29-08-49-39.fit or 2026-07-29-08-49-39-fixed.fit in my account ?

    No, we could not. This is a user forum, so you would have to give us your login credentials, which you should never do. I recommend reaching out to the Product Support through their website at https://support.garmin.com. 

  • 0 in reply to trux

    I did it. But since I'm back to home, vacation's over.

    I have now a very good internet connection (fiber). I successfully  uploaded the file 2026-07-29-08-49-39-fixed.fit  (first try).

    I think because the track is heavy there was some timeouts between the browsers in my different locations and GC Web even when GC wanted to display the activity already initially synchronized. No problem with a very good internet connection.  I synchronized several activities during my holidays, only one failed. 

    Thanks for your support