This is the second week that 2 of my best seller watch faces that were on top 9 in the section new and fresh just vanished.
No descending in case of lower sales. They are still selling very well and have more sales than many in the top 10 but Garmin connect IQ just removed then from that section from one day to the next.
I've contacted Garmin via all possible e mails but there's just silence. We pay a subscription and a percentage per sale from which they've gotten a lot from my products.
What to do if Garmin ignores you and won't fix the problem? Why to sabotage a developer and show preference to others.
It's there's a rule being broken they can at least let me know to fix it or something but just silence for 2 weeks and this is only happening to me.
The thing is that other 2 developers with really bad reviews on most of their products and bad sales are actually going up on that least.
Is this some case if favoritism? Racism? Or a deal with some developer in exchange for money?
Whatever is is, it's not professional and not what Garmin represents.