Website doesn't display new Golf Club Types on shot Maps

The Garmin Golf App recently added several new golf club types. I added the "Approach Wedge" to my golf bag on the app and have properly connected my Fenix Watch to the CT10 sensor on that club. When I review the shot maps on the Garmin website, that club is showing up as "unknown". It is, however, properly displayed on the golf app itself.

I also reported an issue with the club not showing up as a selection on the R50, and that issues was confirmed by the R50 team.

It looks like the new club type only appear on the Garmin golf app, and haven't made it to the rest of the Garmin ecosystem.

Top Replies

Garmin - JH 9 days ago in reply to GarGarGolf +1

GarGarGolf thank you for the details. I've sent you an email to confirm that this is being further investigated. If you have other details to share or further questions, please respond to that email or…

All Replies

0 Garmin - SP 10 days ago

Can you share a picture of both the Golf app showing the club and Connect Web not showing it?

0 GarGarGolf 10 days ago in reply to Garmin - SP

Here are requested screen shots

0 Garmin - JH 10 days ago in reply to GarGarGolf

GarGarGolf I see that you're seeing the new club types in the Garmin Golf App and the images from the R50.

I'd like to collect more details from you. Please respond with the following information:
• A screenshot from the Garmin Connect website where you're seeing the club type is showing up as unknown
• Walk me through what you're doing on the website step by step to get to the screen you're using
• The browser and version that you're using?• Any other details you believe might be relevant to the issue with the website

0 GarGarGolf 10 days ago in reply to Garmin - JH

There are two locations where this error is showing up.

The First, if I go to the website and select "Gear" and then "Golf Clubs". The new club isn't showing up in the gear.

The Second if I go to "Golf" and select "Scorecards" and then look at a Scorecard, when I select a hole where I used a club with a new club type, that club is displayed as "unknown" The error occurs in windows 11 Edge 149.0.4022.98 and Brave. The clubs also don't show up in the Garmin R50. The android Garmin Golf app shows the clubs.

0 Garmin - JH 9 days ago in reply to GarGarGolf

GarGarGolf thank you for the details. I've sent you an email to confirm that this is being further investigated. If you have other details to share or further questions, please respond to that email or respond to this thread.